Deposit Operations Technician (Bilingual)

Closing Date (MM/DD/YYYY):

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Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How you’ll make an impact

Bring accuracy, a strong operations mindset and prioritization to a fast-moving, service-driven loan operations environment. As a Deposit Operations Technician, you’ll protect the integrity of customer accounts by verifying and maintaining bank account details, applying cheque and wire payments correctly, and completing a variety of loan adjustments and maintenance requests. Working efficiently within established controls, you’ll reconcile discrepancies quickly, manage exceptions by researching variances and documenting outcomes, and follow escalation protocols to keep work audit-ready. You’ll shift seamlessly between competing priorities and shared queues, responding to urgent items, keeping SAP/Worklist updates complete and timely, and communicating clearly with internal partners.

In this collaborative team, your willingness to pitch in wherever needed, maintain organized tracking, and contribute ideas for continuous improvement will help ensure our customers stay current and our partners can rely on consistent service coverage through to end of day.

What you’ll do

• Process and review cheque and electronic payments to customer loan accounts

• Validate customer information, reconcile payments, and mitigate processing risk

• Complete loan-related adjustments and maintenance requests

• Prepare and record accounting entries related to cash and cheque deposits

• Communicate payment and adjustment information to internal partners

• Respond to payment and adjustment-related inquiries from internal teams

What you’ll bring to the team

Required qualifications:

• A degree in accounting, commerce, or business administration, or a two-year diploma or certificate with two years of related experience (or equivalent combination)

• Knowledge of payment processing, reconciliations, and adjustment processes

• General understanding of accounting practices

• Experience working with financial systems and software applications

• Strong attention to detail, organization, and ability to manage multiple priorities

• Strong bilingual (English and French) communication skills, both written and verbal, to present information

Preferred qualifications:

• Experience with SAP or similar financial systems
• Previous banking experience

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.