Customer Service Centre Workflow Coordinator (Bilingual)

Closing Date (MM/DD/YYYY):

Worker Type:

Language(s) Required:

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

What you’ll do:

• Co-ordinate workflow with an eye on workloads and service standards
• Manage and track loan documents
• Prepare reports from databases
• Respond to information requests from staff
• Provide general administrative and technical support

What we're looking for:

• Organized and detailed multi-tasker
• Strong team player with a customer-focused approach
• Proven communicator who will share fresh perspectives on process
• Ability to quickly adapt to change in a high-volume environment

What you'll need:

• Specialized post-secondary training in administration and at least three years of related experience (or equivalent combination of education and experience)
• Proficiency with standard corporate software applications

#FCCEN

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.