Account Management Associate, Special Credit (Bilingual)

Closing Date (MM/DD/YYYY):

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Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How you’ll make an impact

Leverage your expertise in loan recovery, legal and loan administration to support intensive management, loan recovery and arrears management processes across agricultural portfolios.

As an Account Management Associate, Special Credit, you’ll partner with Account Managers and Senior Account Managers to maintain strong customer relationships while supporting recovery activities across alliances, agribusiness and agri-food, and ag production accounts. Your strong attention to detail and understanding of legal and loan administration will enable you to manage documentation, monitor settlements and support recovery processes guided by policy and legislation.

If you’re an organized, detail-oriented professional who thrives in a team-based environment and is motivated by supporting customers through complex situations, this might be the role for you.

What you’ll do

• Partner with Account Managers and Senior Account Managers to support intensive management, loan recovery and arrears management processes

• Build and maintain relationships with customers and influencers, including solicitors, accountants, and internal FCC partners

• Execute recovery processes under direction, including initiating legal processes and verifying loan security and documentation

• Independently complete legal and loan administration documentation such as notices, foreclosure, bankruptcy, seizures, affidavits and discharges

• Monitor and follow up on account settlements, property sales, and FCC property management activities

• Prepare correspondence, registered mail, and respond to internal and external customer inquiries

What you’ll bring to the team

Required qualifications:

• A diploma or certificate in business or administration, or an equivalent combination of education and experience

• Two years of related experience in loan administration or a similar field

• Strong attention to detail, problem-solving, communication, and organizational skills

• Demonstrated multitasking and prioritization abilities

• Working knowledge of software applications and information systems

• Strong bilingual (English and French) communication skills, both written and verbal, to present information

Preferred qualifications:

• Specialized knowledge of recovery processes, legal and loan administration documentation

• Knowledge of the agriculture industry

• A legal certificate or experience as a paralegal is an asset

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.