Receptionist

Job Description

Receptionist, Non-union Admin Mission: Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Extendicare Key Responsibilities: • To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner; • To redirect calls as appropriate and take clear, concise messages when required; • To greet, assist and direct all visitors; • To pick up and sort internal mail; • To stamp, deliver and maintain mail machine for external mail; • To prepare packages and arrange courier pick up; • To arrange meeting room schedule and bookings; • To update phone and distribution lists; • To maintain a clean, safe, fully stocked and well organized reception area; • To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); • To complete other duties as assigned; • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct. Qualifications: • Above average interpersonal, oral and written communication skills; • Previous experience in reception is considered an asset; • Must exhibit professional and polished telephone manner; • Ability to handle multiple tasks at once, work under pressure, and meet deadlines; • Highly organized and detail focused; • Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail) What Extendicare has to offer: At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: • Continuous mentorship, support for life-long learning and growth opportunities • Opportunities for advancement and career growth within the organization • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. • Employee Family Assistance Program. • Robust benefits package. Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada

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At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.