Clinical Support Clerk (CSC) - Full-Time (FT) Kirkland Lake

Job Description

Clinical Support Clerk

Job Description:

Clinical Support Clerk - Full-time

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff. If you’re passionate about leading a team that is committed to quality care and driven by innovation and growth, join us!

This position is for our Extendicare Kirkland Lake Home, located in Kirkland Lake, Ontario.

What you’ll be doing:

• Answers telephone and place outgoing calls.
• Performs clerical work and maintains records as required and performs clerical work as assigned from all Department Managers.
• Maintain files/records such as current and/or discharged resident files, inservice attendance records, etc. Processed orders or requisitions, book resident appointments, etc. as well as escort and transportation for appointments
• Maintain the inventory levels of nursing supplies, forms and equipment.
• Deliver supplies and must be able to lift 15lbs or more.
• Adhere to established department policies and procedures regarding quality assurance, fire, safety, environment, and infection control.
• Communicates pertinent information to staff, residents, visitors, etc.
• Participate in facility meetings as assigned. Attends inservice education programs.
• Other duties as assigned by Supervisor.

What you bring:

• Administrative skills, typing and filing. Computer skills required.
• Ability to work safely, following established safety practices and procedures.
• Excellent organization skills, multi-tasking ability, and self-motivation.
• Provide a clear Criminal record check including Vulnerable Sector Check.
• Business Administration Diploma preferred.
• Excellent interpersonal, communication, presentation, and organizational skills.

What you’ll get:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others
• Employee Family Assistance Program

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

Closing Date: April 6, 2026

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.