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DataDis

User Support Agent

520 Michel-Fragasso, Quebec City,QC
  • To be discussed

  • 39.5 h - Full time

  • Permanent job

  • Day

  • 2 positions to fill as soon as possible

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Benefits

We are currently looking for a dynamic software support specialist with good communication skills at our Quebec city office.

As a software support specialist at DataDis, you will:
  • Provide assistance to users of our MIR-RT software and applications.
  • Configure gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.
  • Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
  • Assist customers with software updates.
  • Provide the necessary solutions for optimal use.
  • Test our new software features and specific customer changes.

Work environment

Work environmentsDataDis0
Work environmentsDataDis1
Work environmentsDataDis2
Work environmentsDataDis3

Requested skills

  • Bilingual
  • Dynamic
  • Positive
  • Able to work under pressure
  • Be a team player
  • Able to work in solution mode with our clients

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

Professional

Diploma

DEP

Completed

Work experience (years)

3-5 years

Written languages

Fr : Intermediate

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

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