Description
SUMMARY OF THE POSITION
Person who is responsible for one or more programs with a view to providing professional assistance for the development of services. She/he conducts research activities that are necessary for identifying and assessing needs and resources. She/he designs and proposes development plans and programs in order to ensure adequate service planning. She/he provides advice concerning the implementation or improvement of programs and/or services. She/he may participate in various teaching or training activities.
SPECIFIC FUNCTIONS
1. Under the direction of the Director Strategy and Organizational Development, and in collaboration with the Advisor - Performance and Continuous Improvement, the incumbent support various performance and continuous quality improvement initiatives.
2. The incumbent acts at a primarily regional level to support the development, delivery and implementation of related programs, trainings, techniques and tools, in a context of organizational transformation.
3. The incumbent delivers training to managers and employees on organizational performance and continuous improvement leading practices, strategies, approaches and tools, including organizing, leading and evaluating performance and continuous improvement trainings.
4. The incumbent supports various internal stakeholders in evaluating performance through the analysis of relevant quantitative and qualitative data from various sources and helps to identify opportunities for improvement, and supports continuous quality improvement initiatives at the regional and local levels.
5. The incumbent supports activities related to the development, implementation and continuous improvement of the Strategic Regional Plan (SRP).
6. The incumbent works in close collaboration and under the guidance of other department subject matter experts in the field of performance and continuous quality improvement, and acts as change agent and facilitator to mobilize, motivate and align individuals at all levels.
7. The incumbent ensures the management of the files and mandates under their responsibility, and coordinates all human, material, financial and informational resources related to these files, as mandated by the Director.
8. This is done in a collaborative approach with various internal stakeholders and external partners, and with the goal of creating a culture of data driven and continuous improvement culture in the organization.
REQUIREMENTS
Education:
- University degree in administration, human sciences, social sciences, or any other pertinent disciplines;
- Master's degree in a related field, an asset;
- Certification or experience in Change Management, an asset;
- Certification or experience in Facilitation, an asset;
- Certification or experience in Project Management, an asset;
- Certification or experience in Quality Improvement (ex: Lean), an asset.
Experience:
- Three (3) years of relevant experience or equivalent knowledge.
Knowledge and abilities:
- Knowledge and experience with organizational performance leading practices, strategies, approaches and tools;
- knowledge and experience with continuous improvement leading practices, strategies, approaches and tools;
- Knowledge in program design theory, techniques and leading practices;
- Strong analytical, critical thinking, decision-making, planning and organizational skills;
- Results-oriented, autonomous, flexible, and ability to multi-task;
- Strong interpersonal skills and able to effectively collaborate with colleagues, team members, team leader and supervisor;
- Ability to develop and maintain partnerships in various settings;
- Knowledge of Cree culture, language, communities and social/health issues in Eeyou Istchee;
- Excellent communication skills, both written and presentation;
- Excellent computer skills MS Office (i.e. Word, Excel, Power Point, etc.);
- Experience with data analysis, preparation and presentation of data;
- Experience with First Nations or with cross-cultural work is an asset;
- Experience in a remote area is an asset.
LANGUAGE - Fluent English;
- Fluency in Cree and French is an asset.
