Description
SUMMARY OF THE POSITION
Person who provides assistance to one or more physicians or professionals, or to a work team, in their administrative and professional duties. He or she prepares medical records, reports and requests for analyses, operating protocols or other documents based on typed, handwritten or dictated texts and enters them on a computer application. The Medical Secretary also prints out such documents and has them distributed to the personnel concerned. He or she will be required to deal with service users, book appointments, and receive and forward messages to personnel concerned and service users. The Medical Secretary handles the mail, writes correspondence and updates the filing of records.
SPECIFIC FUNCTIONS
The person is responsible to perform various tasks and ensures support to specialized services related to patient appointments with specialists for the pole of Mistissini.
Responsibilities and duties can include:
- Perform administrative tasks related to patient appointments for specialized services;
- Book and confirm medical appointments for patients;
- Greet patients for specialist appointments;
- Collaborate with the archive and pharmacy departments for the patient appointments;
Perform administrative tasks related to specialist clinics:
Ensures support for the organization of the specialist clinics;
- Active role in assisting health professionals;
- Take care of the purchase and order of equipment related with specialist visits;
- Transmit the required data, responds to questions and/or provides information to the various departments, people, clients or external organizations, according to his/her area of responsibility and established procedures;
- Compile the statistics of the division;
- Complete forms of various natures;
- Respond to various calls, transmit information and respond to general inquiries from patients or specialists;
- Participate and contribute to the implementation of new services and the administrative operations;
- Manage appointments with the organization's tools;
- Verifies and manages incoming emails in Specialized services shared inbox.
Education: * High School Diploma.
Experience:
- One (1) year of relevant experience.
Knowledge and Abilities:
- Knowledge of medical terminology to prepare documents and reports is a strong asset (possibility of a test);
- Knowledge of the MSSS Network and administrative regulations is an asset;
- Good knowledge of routine office work;
- Good knowledge of Office Suite (possibility of a test);
- Ability to work well under pressure and independently with minimum supervision;
- Be able to handle multiple files at the same time;
- Excellent communication skills (both written and spoken);
- Practical, attentive to detail and analytical;
- Sense of accountability, resourcefulness & vigilance;
- Teamwork skills;
- Well organized.
Language:
- Fluent in Cree and English;
- Fluency in French is an asset.
Other:
- May be required to work occasionally extra hours outside of the regular shift for the clinic of specialists;
- May be required to travel occasionally within the Mistissini pole to support specialized services.
