Représentant.e du service en chantier / Field service representative

Notre client, Metso, est à la recherche de 2 Représentants.es du service en chantier pour se joindre à leur équipe.

Vous serez responsable de la coordination, de la planification et de la supervision des activités liées à la réparation, à l’entretien et à l’installation d’équipements de procédés miniers. Ce poste relève du gestionnaire du service de chantier.

Lieu : Sudbury, North Bay, Thunder Bay (Ontario) ou Prince George (Colombie‑Britannique), avec formule hybride. Déplacements jusqu’à 80 % chez les clients.

Responsabilités
• Planifier et préparer les interventions selon la portée des travaux, les plans et les procédures.
• Collaborer avec les équipes de soutien technique.
• Conseiller lors de l’installation, de la mise en service et du démarrage des équipements.
• Coordonner les travaux avec le client et les entrepreneurs.
• Assister le client afin de respecter l’échéancier.
• Conseiller les équipes sur les méthodes de travail sécuritaires.
• Diagnostiquer les problèmes mécaniques et participer aux réparations.
• Recommander les meilleures pratiques d’exploitation et d’entretien.
• Former les employés du client.
• Rédiger les rapports d’intervention.
• Proposer des améliorations aux méthodes de travail.
• Soumettre les comptes de dépenses.
• Effectuer toute autre tâche confiée par le gestionnaire.
• Voyager au Canada et à l’international au besoin.

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Our client, Metso, is currently seeking for Field Service Representative to join their Field Service team.

You will be responsible for the coordination/planning and execution/supervision of activities related to the repair, maintenance, and installation of mining process equipment. Your role plays a crucial part in maintenance work as well as knowledge in mining equipment. In this position, you will report to the Field Service Manager.

This position is mainly located in Sudbury, North Bay, Thunder Bay, Ontario, Prince George, British Columbia but we are happy to offer flexible working arrangements, including hybrid options. however, it involves up to 80% of travel to customer sites.

You will join a team of Field service experts dedicated to the repair, maintenance, and installation of Metso’s mining process equipment.

Their team culture is all about solving and getting things done. The members in their team are in various locations and coordinate with Interfaces with Operations Team, Manager of Administration/Accounting/Field Service Support team.

What you’ll do :

· Prior to arrival at a field assignment, study, plan, and prepare for field work based on the detailed scope of work, drawings, company procedures, specific instructions, etc.

· Work in liaison with the various technical support staff within Metso’s organization.

· Provide advisory services during installation, checkout, start-up, and commissioning.

· Coordinate field activity with the customer and/or the customer’s contractor(s).

· Assist the customer in executing the work to maintain the field schedule.

· Advise mill or contractor's crew in safely performing maintenance, repairs, and upgrade work.

· Troubleshoot mechanical problems and assist with corrective action and repairs.

· Recommend operating and maintenance procedures to insure proper function of equipment.

· Train customer staff in proper methods to maintain and repair the equipment.

· Write field reports for submission to the customer and internal departments outlining problems encountered, action(s) taken, and future recommendations.

· When appropriate, make recommendations to improve field methods and/or efficiency.

· Submit expense statements according to Metso's travel policies and procedures.

· Carry out other service-related tasks as a member of Metso's Service Group as may be requested by the Field Service Manager.

· Travel (both domestic and international) may be required as needed.

· Performs other miscellaneous duties and/or other special projects as required.