insurance broker

We are looking for positions in : Longueuil, Brossard , Blainville, Laval, Saint-Jean-sur-Richelieu , Quebec City, Saguenay , Trois-rivières

Under the supervision of the Personal Lines Manager, the main responsibilities of this position are to manage a personal lines insurance module. He/she is also responsible for providing personalized customer service. In addition, he/she must ensure the necessary follow-up for each customer with professionalism, and provide after-sales service to his/her clientele.

Contractual information
we offer :

A stimulating and rewarding work environment

Opportunities for personal and professional development

A multicultural environment

Telecommuting / hybrid

Community involvement

Access to competitive benefits (group insurance, sick days, vacation)

MAIN RESPONSIBILITIES

1.establish relationships with customers or potential customers

2.provide customer advice, recommendations and solutions

3.analyze risk

4.close the sale

5.handle complaints

6Service renewal

7Use computerized systems to document customer files (throughout the process)

Profile
Training and experience

AEC or DEC in property and casualty insurance and financial services

Personal-lines damage insurance broker's license (AMF).

1 -5 years' experience in sales and/or customer service / Module management / VIP in personal property and casualty insurance;
Specific knowledge and skills

Knowledge of personal property and casualty insurance;

Knowledge of major insurers' systems (EPIC, Gobrio, Unique, etc.);

Knowledge of Office ( Word, PowerPoint, Excel, Outlook );

Billingualism essential (French and English).

Personal skills and characteristics

Ability to organize work and manage priorities

Customer experience approach

Good listening skills

Interpersonal skills/empathy

Professional rigor

Solution-oriented, problem-solving approach

Autonomy

Contractual information
we offer :

A stimulating and rewarding work environment

Opportunities for personal and professional development

A multicultural environment

Telecommuting / hybrid

Community involvement

Access to competitive benefits (group insurance, sick days, vacation)