Description
Are you a good listener, empathetic, and do you enjoy helping others? Are you looking for meaningful work, a proactive approach, and a role in finding solutions? At Cogir, we need people like you! Join our dynamic team and become part of a community where every action matters. Here, you'll have the opportunity to thrive in a stable and rewarding job, making a real difference every day.
POSITION DESCRIPTION:
The Faubourg Giffard residence offers a friendly work environment, a warm atmosphere, and a high quality of life! Working in a residence is more than just a professional experience; it's a life experience and a rewarding responsibility with exceptional residents! We offer stable hours, attractive benefits, and the opportunity to make a significant difference in the daily lives of our residents. We are currently seeking an Assistant General Manager for our residence in Quebec City. It is thanks to our strong teamwork and dedication that we can offer a healthy and safe living environment to all our residents and employees. Together, we ensure that this residence continues to thrive and make its residents proud. Full-time permanent position, Monday to Friday.
ROLE AND GENERAL RESPONSIBILITIES:
- Assist the immediate superior and other team members in daily and administrative tasks
- Attending meetings of different committees
- Ensure communication and the circulation of information throughout the residence;
- Ensure the quality of services and the cleanliness of the premises, in particular ensuring compliance with norms and standards;
- Hire, train and evaluate employees under your responsibility as well as supervise, motivate and supervise them;
- Maintain good relations with residents
- Note resident requests and follow up
- Participate in the development of the company's objectives, priorities and action plans, in line with the mission and operational and overall objectives of the company;
- Produce required reports
- Provide customer service by analyzing the needs of the residence and residents as well as ensuring the continuity of services offered to residents by employees;
- Receive potential customers
- Respect and track expenses, control petty cash expenses within authorized limits;
- Support the OHS component to ensure that the standards are met;
- Support the general manager in his duties
- administering and maintaining the administrative procedures of the residence;
- A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
- A working knowledge of the software system Hopem (an asset)
- Undergraduate university education in administration or any combination of equivalent work experience;
- Experience in the desirable environment;
- Knowledge of the retirement home environment, a major asset
- Minimum 3 years experience in a similar position
- Annual Performance Bonus
- Cellular provided
- Computer is provided
- Free parking
- Free meals
- Yearly salary to be discussed.
- Sick days and time off for family obligations
- Vacation
- Social Club activities, gifts and substantial discounts
- Human management approach
- Consistent schedule
- A welcoming and tight-knit team!
