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CENTURA

Customer Service Agent

5885, chemin de la Côte-de-Liesse, Saint-Laurent,QC
  • To be discussed

  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

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Benefits

Under the supervision of the Supervisor, the position holder must ensure high quality customer service. He must ensure and participate in the smooth running of the activities of his department.

ADVANTAGES

  • Competitive salary;
  • Sick hours;
  • Complete group insurance program paid by the employer;
  • Group RRSP with employer contribution;
  • Free parking and public transportation nearby;
  • Training gym;
  • Social committee with numerous activities, employee discounts;
  • Working hours: 7 a.m. to 4 p.m. (Monday to Friday).

TASKS AND RESPONSIBILITIES

  • Respond to calls and emails from our residential customers wishing to order equipment for their construction projects;
  • Enter quotes and customer orders into the system, modifying them as necessary;
  • Carry out close follow-up of orders;
  • Provide technical information on our products;
  • Analyze customer needs in order to recommend appropriate products;
  • Work in partnership with the sales and credit departments;
  • Ensure adequate communication with other departments in order to provide high quality customer service.

Work environment

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Requested skills

ADVANTAGES

  • Competitive salary;
  • Sick hours;
  • Complete group insurance program paid by the employer;
  • Group RRSP with employer contribution;
  • Free parking and public transportation nearby;
  • Training gym;
  • Social committee with numerous activities, employee discounts.

Requirements

Level of education

None

Diploma

None

Work experience (years)

undetermined

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

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