Team Lead - Downtown Central Clinic

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The Downtown Central Flexible Assertive Team (FACT) is looking for a full-time, temporary (8 months) Team lead. Reporting to the Manager of the Downtown Central Clinic, and working collaboratively with the clinical care leadership group, the Team Lead supports the Manager to anticipate needs of the outpatient clinic over time and collaborates with the clinic’s interprofessional team to provide effective coordination of client/patient-centered care, consistent with CAMH’s vision and strategic directions. The Team Lead will assume responsibility for the communication, liaison and coordination of client/patient admissions, discharges, transfers, and client assignments. The successful candidate will facilitate service delivery, ensuring a high standard of quality and safety. The Team Lead will ensure that the client/patient assignment is clear and reflects the principles of accountability for care, also ensuring that client/patient assignments are accurate and properly recorded as per established clinic’s processes and CAMH standards. The Team Lead will coordinate staff schedules to ensure appropriate coverage of the clinic and lead daily/weekly team and treatment planning meetings. They will also assume a small caseload of clients.

You will link new staff, with appropriate clinic resources and facilitate orientation to the clinic, ensuring they become familiar with the clinic’s procedures/processes. You will coordinate and/or assign, in collaboration with clinical supervisors/preceptors, an appropriate CAMH staff to assist students of all disciplines, educating them on team procedures, and to assist with client/patient care issues. The Team Lead will collaborate with the manager regarding staff participation in off-unit meetings/ training, educational events such as Nursing Practice Council, Education Rounds, you will ensure that the monthly admission/discharge reports are accurate and follow appropriate clinic procedures, transfer of care report and other relevant reports, as required. The Team Lead will serve as the first point of clinical support, guiding the team with any questions or concerns, while keeping the Manager and APCL informed and involved. You will support a healthy workplace that embraces diversity encourages teamwork and complies with all applicable standards and requirements and contribute to the development, implementation and evaluation of best-practices, all of which advance excellence in nursing and client/patient care. This position is located at 250 College Street on the 7th Floor and will be a regular day shift.

You must be registered in good standing with the College of Nurses of Ontario. A current B.C.L.S. (CPR) certificate and BScN are also required. Preference will be given to candidates who possess or are currently pursuing CNA certification in Psychiatric/Mental Health Nursing. At least two years (or 3900 hours) of clinical experience within the mental health and additions Outpatient field is required; with a particular focus on clients with schizophrenia and specific knowledge of the recovery-based model of care. The successful candidate will possess proficiency and leadership in problem-solving, decision-making, conflict resolution, negotiation, communication, delegation, critical thinking, team building and interpersonal skills. The successful candidate will possess the ability to think at a program-level and participate in unit-level as well as organization-wide change initiatives. The individual will have the ability to communicate effectively with the team, including management, both verbally and in writing; knowledge of the roles of interdisciplinary team members, their professional responsibilities and areas of expertise is essential. Demonstrated expertise in maintaining a culture of safety for staff, clients/patient, families and visitors according to CAMH and regulatory standards is critical. Bilingualism (French/English) or proficiency in a second language would be an asset.