Security Guard 2- Security Services

The Security Guard 2 provides advanced security services to ensure the safety and security of patients, staff, visitors, and property in a secure healthcare environment. The role involves access control, surveillance, patient escorts, emergency response, incident investigation, and enforcement of safety and security procedures while maintaining a calm, professional, and service-oriented approach.
 

Key Responsibilities

Access Control & Surveillance

- Monitor and control the movement of patients, staff, and visitors within secure areas

- Provide interior and perimeter security through observation, patrols, and documentation

- Maintain key control and personal alarm systems

- Conduct routine and situational security checks of unit perimeters and safety equipment

Patient & Client Escort Services

- Escort patients to appointments and off-unit activities, including external locations

- Ensure safety and security during escorts while maintaining professionalism and dignity

Search, Screening & Incident Response

- Conduct patient and area searches for safety, security screening, or investigations

- Respond to emergencies calmly and effectively

- Assist with incident investigations and complete required reports

- Remove unauthorized persons and liaise with emergency responders when required

Safety, Emergency & Security Operations

- Patrol buildings and grounds to deter and detect security risks

- Enforce safety and security procedures to protect life and property

- Apply emergency response, fire safety, and crisis intervention procedures

Documentation & Reporting

- Complete accurate and timely security reports and documentation

- Maintain clear communication with staff, patients, visitors, and team members

Professional Practice & Team Collaboration

- Work collaboratively with security staff and interdisciplinary teams

- Exercise sound judgment, problem-solving, and independent decision-making

- Demonstrate professionalism, tact, and sensitivity when working with individuals experiencing mental health and addiction challenges

- Support a respectful, inclusive, and service-oriented workplace

- Comply with all applicable legislative, regulatory, and organizational requirements

Shift & Work Requirements

- Work rotating shifts including days, evenings, nights, weekends, holidays, and extended tours

- Meet minimum availability requirements