Administrative Assistant - Clinical Laboratory and Diagnostic Services-camh

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

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The Clinical Laboratory and Diagnostic Services is currently seeking a full-time, permanent Administrative Assistant. Reporting to the Clinical Laboratory Director, the Administrative Assistant will carry administrative functions to support the Laboratory Director, Quality Manager, and Operations Manager with their activities related to the Quality Management and Research Services activities of the department. The successful candidate will be required to provide assistance on a wide range of confidential organizational, personnel and program related projects and issues. The key accountabilities will include assistance with creating and revising department-specific documentation, preparation of confidential letters, reports, presentations to internal and external events, meeting minutes, and other miscellaneous types of correspondence to internal and external stakeholders, coordination and maintenance of Outlook calendars.

You will also work with the management leadership of the department as directed by the Laboratory Director and provide administrative support to the departmental Customer Service activities. Other duties include, but are not limited to, organizing and maintaining filing systems; managing confidential databases; managing resource expenditures; maintaining personnel information; and other related duties as assigned.

An integral part of this job is liaising effectively with both internal and external stakeholders and being comfortable working with systems within and outside of CAMH, including the Ministry of Health and Long Term Care and the Institute for Quality Management in Healthcare. The successful candidate will support a workplace that embraces diversity, encourages teamwork and complies with all applicable health and safety and regulatory and legislative requirements. This position is located at the Queen Street Site.

The successful candidate will have a Post-Secondary Certificate or Diploma in Office Administration or a related discipline, combined with 3 to 5 years of senior level administrative experience. Preference will be given to those who have experience working in academic health settings. The successful candidate will also have experience dealing with the public, excellent verbal and written communication skills; superior interpersonal skills and the ability to demonstrate sound judgment. This position requires confidentiality, initiative and tact, mature and independent judgment and a high level of administrative skills. The successful candidate will have excellent organization skills with attention to detail and accuracy, particularly while multi-tasking in high-pressure situations and dealing with conflicting priorities. Strong problem solving skills are required as well as the ability to remain calm and effective under pressure due to competing priorities and deadlines. You have the ability to work autonomously and prioritize your work activities while responding to multiple demands in a dynamic environment. The successful candidate must be flexible and willing to learn and adapt to different work assignments in a team setting. Advanced knowledge and skill with Microsoft Office software packages (Windows, Microsoft Word, Excel, Outlook, PowerPoint, Access, Microsoft Project, Visio, and Microsoft Publisher) is required, with demonstrated ability to perform typing at minimum 50 wpm. Understanding of medical terminology is essential. The ability to work effectively in a wide range of settings with individuals from diverse backgrounds is necessary. Bilingualism (French/English) and/or proficiency in a second language is considered an asset.