Description
ROLE SUMMARY:
The principal and customary work of the employee in this employment class consists in receiving and forwarding telephone calls and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her area.
DUTIES:
22.36$ - 25.00$
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The principal and customary work of the employee in this employment class consists in receiving and forwarding telephone calls and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her area.
DUTIES:
- Print, scan and photocopy work submitted by professors, and occasionally, other departments including administration.
- Print, photocopy and bind manuals.
- Receive and forward incoming telephone calls.
- Provide assistance with the digitizing documents, converting from or to PDF and making them interactive.
- Provide assistance with the communication of special events through digital displays and Omnivox.
- Establish long distance calls.
- Order office supplies.
- Maintain photocopiers, and advise Xerox/Ricoh companies when repairs are required.
- Ensure that a sufficient supply of paper, staples, etc. is available to employees using photocopiers.
- Maintain fax machine, distribute faxes received and order paper for machine.
- Receive and distribute mail, weigh (when necessary) and affix correct postage on outgoing mail.
- Receive deliveries from outside courier companies.
- Receive, stamp and distribute student assignments.
- Direct visitors and students to respective offices and provide necessary information.
- Periodically verify balance in postage meter and requisition money for meter as necessary.
- Assign mailboxes to new professors according to a list supplied.
- Keep an up-to-date filing system as per the College’s classification system.
- Keep an up-to-date inventory of office supplies.
- Report any building related problems to Building Services.
- Follow specific procedures in case of an emergency.
- Apply guidelines and procedures/policies related to the service (i.e. visitor guidelines, first aid procedures, etc.).
- May be asked to take part in College-wide activities.
- Assist in handling calls related to deliveries (back-up).
- Use and provide assistance with the use of the PA system when needed.
- Use different communication tools to help disseminate some information at the college (i.e. use of Omnivox, TV sets, etc.).
- Provide assistance with the use of college emergency procedures (first aid, evacuation, etc.)
- Provide assistance to Human Resources when required.
- If need be, perform any other related tasks.
- Must have a secondary school diploma (DES) in an appropriate specialty, or a diploma or attestation recognized as equivalent by the competent authority.
- Must have at least one (1) year of pertinent experience.
- Must possess very good communication skills in English and in French (oral, written and comprehension).
- Experience as a user with Microsoft Office, Teams and Outlook is essential.
- Must like working in high complexity fast pace environment.
- Must have the ability to work in a sometimes-ambiguous environment.
- Must possess excellent communication, organizational and interpersonal skills.
- Must have excellent analytical and problem-solving skills.
- Must be diligent, dynamic, creative and detail oriented.
- Must be able to work independently with minimal supervision, and have the ability to work as part of a team.
- Must be able to work effectively with respect to deadlines and produce accurate results.
- Must be flexible and able to adapt quickly to different situations.
- Must have excellent customer service skills.
- Must have a strong work ethic and exercise discretion.
22.36$ - 25.00$
