Communications Coordinator

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doLocation | Edmonton, AB Put a new spin on your banking careerThe overwhelming majority of our employees say CWB is a Great Place to Work®We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.Our employees love CWB. You’ll love it here too.The opportunityThe Communications Coordinator is responsible for providing support to CWB, handling the day-to-day communication needs of the business, and supporting the broader Corporate Communications team with tactical execution. This role requires the ability to balance routine assignments with priority business communication needs. Weekly activities include scheduling communications tools and channels, planning the expedient rollout of announcements, writing and editing content, curating content for newsletter distribution and maintaining intranet content.,Areas of focusSupport. Engagement. Analytics. ExecutionChampions our intranet and develop best practices and templates for digital and internal communications tools.Critically evaluate the business communication need and select channels for audiences.Build and implement rollout plans for announcements, corporate messages, business updates, employee engagement events and business needs.Write and edit a variety of communication tools with emphasis on being clear, concise and engaging. Tools include bulletins, feature stories, e-newsletters, web pages, digital content, audio-visual communication, surveys and presentations.Work closely with assigned internal business partners to craft, build and update intranet content. Ensure web copy reflects CWB style guide and benchmark methods.Support Senior Communications Advisors and management with the execution of communications tactics, as determined by the communication strategy.Schedule, post and publish content on our corporate channels, in collaboration with others. Seek the review and approval of published content.Own the oversight of multiple email inboxes and respond to incoming email.Audit intranet regularly and ensure content on pages owned by Corporate Communications is up-to-date.As a shepherd of our internal channels, provide adequate on-boarding and ongoing training to our team.Establish and maintain regular analytics reports on communication channels.Critically evaluate performance of those channels annually by conducting targeted surveys and focus groupsSummarize key findings in presentation format and make recommendations for improved readership/viewership of corporate channels.Champion effective strategies, new and innovative approaches for engaging internal audiences.Successful incumbentEducation and ExperienceDiploma or Degree in Public Relations, Communications, or equivalentTwo (2) or more years related experiencePersonal ProficienciesExcellent writing, editing and proofreading skillsProficiency in Microsoft OfficeProficient with content managements systems and Google AnalyticsExperience with graphic design software (i.e. Canva) and video editing an assetAbility to handle a diverse workloadExcellent interpersonal and communication skillsDemonstrates strong interpersonal skills that contribute to working effectively in a diverse working environmentOutstanding organizational and time management skillsAttention to accuracy and detailA good balance of analytical and problem-solving skills combined with creative thinkingFast learner, resourceful, and a willing to take initiativeAbility to multi-task, meet targets and adapt quickly to changing prioritiesWhy work with us?Your success is our obsession! And our award-winning culture & benefits back it up.Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023. Wellness matters. We offer an award-winning benefits package that includes:Hybrid work environmentsEveryday flexibilityGenerous company-funded health coverageHealth care spending accountA flexible wellness programgenerous time-away options to unplug, rest & recoverCareer development. We commit to our employees’ development and help them reach their professional goals with:Organization wide coaching servicesMentorshipEducation support & training programsBring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.#LI-BS1IND-BSAs an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.Closing Date:* Position closes at 12:01am on the close date identified below.05/8/2024