Performance and Analytics Advisor

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

With a mandate to lead the enterprise business so Divisions can focus on operational excellence, the office of the COO is the glue that holds operational and enabling Divisions together. Working in a small team under the directorate of enterprise strategy and programs in the office of COO, this position will be key in enhancing cross divisional relationships in the area of performance analytics. In particular, you will help bridge the gap between strategy formulation and performance reporting.

Aligned with enterprise strategy, you will help enhance and operationalize the performance measurement framework, and you will contribute to the development of standards, tools, and templates for enterprise adoption. Specific tasks could include implementing the overall framework, identifying SMART performance indicators, collecting and analyzing data, developing dashboards and scorecards, and contributing to quarterly and annual reports.

Education, Certifications and Licenses

Bachelor’s degree in Economics, Data Science, Mathematics, Statistics, Computer Science or a related discipline AND some years of experience in data analysis, data science or a related field

Experience

In planning, developing and implementing data analytics principles, strategies, programs and/or solutions

In providing advice and guidance

In business and strategic planning

In researching, developing, analyzing, implementing and applying policies, procedures and legislation

In project management

In designing and developing data visualizations and models

In analyzing data to problem solve and relate to business operations, strategy, performance and/or corporate results

In automating processes

In planning, developing and conducting presentations

In identifying business and market insights to support decision making

In data manipulation, management and governance

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an asset

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

June 15, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.