National Manager, IM/IT Project Management Office (PMO)

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Under the direction of the Director, IM/IT Business Services, the National Manager, IM/IT Project Management Office (PMO) manages IM/IT projects and programs management services such as project analysis, project execution, and project delivery for the Organization. She/he ensures investments and initiatives in project management services are aligned with business strategies and priorities. The National Manager, IM/IT Project Management Office directs and manages the delivery of IT projects within the PMO portfolio. She/he collaborates with business and technology Subject Matter Experts (SME), business unit leaders, and managers to develop and manage project and program budgeting and cost estimation approaches, resource allocation and reallocations. She/he reviews budget proposals and makes recommendation for subsequent budget changes where necessary.

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field, AND several years of experience in project management or a related field.

Experience

In developing and implementing PMO strategies

In establishing PMO framework, policies and procedures

In PMO process and performance modeling, benchmarking and analysis

In project/portfolio resource planning, reporting, prioritization and budgeting

In leading and managing IM/IT projects and programs

In managing the work of contractor and/or services providers

In delivering distributed systems

In project portfolio management

In project scope and change management

In vendor management

In risk management

In issue management

In project audit

In business analysis

In Request for Proposal development

In IM/IT contracts

In software development and delivery

In databases and networking

In software integration

In budget administration

In personnel administration

In CA Clarity Project and Portfolio Management (PPM) system, an asset

In Customer Relation Management (CRM) systems, an asset.

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

This temporary employment is expected to end on 29 June 2029.

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

29 June 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.