Mess Supervisor

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

As a Mess Supervisor (Hospitality Supervisor), you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

The Mess Supervisor (Hospitality Supervisor) provides hands-on assistance in planning, organizing, supervising mess activities, bar service and mess operations. You will supervise and train employees, prepare work schedules and ensure their accuracy for payroll. You will ensure strict requirements for health, hygiene and safety. You will interact directly with clientele, taking orders and assisting with set up and take down of functions.

This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying being part of a team - this opportunity is for you!

Work schedules will be dictated by operational needs and may include evening shifts as well as weekends, particularly during events, receptions, or weddings that may end late at night.

The successful candidate must have knowledge of cost accounting and be able to supervise, train, and participate in the selection of employees. She/he organizes and supervises bar operations as well as mess and military functions, providing any related administrative support. She/he will be responsible for securing cash and inventory, participating in the development and monitoring of budgets and business plans, tracking revenues and expenses, and analyzing any discrepancies. She/he will document and communicate any incidents, accidents, or damage, and assist with set-up and take down of functions, as required.

She/he will also use a point‑of‑sale system, including Maître D, which involves system programming as well as staff training. She/he will be responsible for preparing and tracking sales reports, setting up cash floats, conducting inventory counts, planning for and keeping track of bartender uniforms, ensuring required follow‑ups with MAPAQ, and performing equipment inspection and maintenance (ice machines, refrigerators, glass washers, etc.). Certain details still need to be clarified, particularly whether the Mess Supervisor may replace a bartender during an absence, as well as whether they are eligible to receive tips in general or only when acting as a replacement.

Education, Certifications and Licenses

College diploma or certificate in Hospitality or Food and Beverage Management, or related field AND some years of experience in hospitality and food and beverage service

Must be of legal age to serve alcohol (Quebec)

Must possess a Responsible Service of Alcohol certification (Quebec)

Valid Driver’s Licence (Quebec), an asset

Experience

In providing hospitality and bar operations services

In budget administration

In cash handling

In preparing bank deposits and floats

In event planning and organizing

In inventory control

In personnel administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Bilingual (English and French) Essential

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Perform heavy lifting, carrying, pulling and/or pushing (i.e. more than 50 lbs/23 kg)

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

PSP: Keep our Canadian Armed Forces operationally ready and their families and military community healthy as part of the team at Personnel Support Programs. Personnel Support Programs contributes to the operational readiness of our Canadian Armed Forces through the provision of fitness, sports, recreation and health promotion programs to military communities across Canada and members while on deployment.

CAF Messes: Offer expertise in management, operational and hospitality services as part of the team that oversees military messes throughout Canada and the world. The military mess is the centre of social life for serving members of the Canadian Armed Forces, where customs, responsibilities and social standards are practiced. Messes are steeped in rich military heritage and tradition. The mess includes food as a central component of events and camaraderie. Personnel Support Program (PSP) Hospitality Services and management are pinnacle to their success.

Royal Military College Saint-Jean: The mission of Royal Military College Saint-Jean is to educate duly selected Canadian Armed Forces members in order to instill them with the competencies required to maintain excellence in the profession of arms.

April 20, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.