Manager, Community Development and Stakeholder Relations

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Under the direction of an Employment and Entrepreneurship Programs Manager, the Community Development and Stakeholder Relations Manager will play an important role in creating employment connections and career development opportunities for Canadian military spouses/partners as they navigate the pressures of military life.

As part of the Military Family Services team, you will build and maintain business relationships supporting a network of national employers while leading virtual and in-person training and hiring events aimed at building professional connections and empowering careers for civilian military spouses/partners. You are a strong communicator, both in speaking and writing, and you will prepare and deliver presentations and other communications tailored to audiences. You will collaborate closely with colleagues and community partners, stay informed with emerging labour market trends and be responsive to stakeholders and clients alike.

You also lead continuous improvement initiatives, including enhancing digital platforms, streamlining backend processes, and collecting and using evaluation data to improve efficiency and client experience. Your work will inform broader system improvements, highlight emerging needs, and contribute to strategic outcomes that enhance the resilience of military families.

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Marketing, Communication or a related field AND several years of experience in stakeholder management, event planning, project management, marketing and business communication

Experience

In program management and development

In generating and managing a network of community stakeholders

In researching economic and labour market trends and opportunities

In researching, drafting, interpreting, and editing policies and procedures

In liaising with corporate executives

In creating and conducting presentations and workshops

In planning and delivering national and regional events

In writing reports, briefing notes and other communications

In developing strategic plans and outcome measurement

In preparing agreements

In creating marketing plans

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

This is a temporary position with an anticipated start date of February 23, 2026 and end date of March 30, 2029.

February 23, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.