Lookout Newspaper Administrative Assistant

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Lookout Newspaper Administrative Assistant plays an important role for Personnel Support Programs (PSP). They are essential in providing administrative support for the planning, organizing and delivering of Lookout community and business priorities for our military members, their families, the extended Defence community along with local partners and advertisers.

We believe that when members of the Canadian Armed Forces are able to take good care of themselves and their families, they can do better both at home and at work. For over 84 years, the Lookout Newspaper has been a trusted communication tool for our military members and their families.

The Administrative Assistant acts as point of contact for internal and external customers. They prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material. They respond to telephone, in person or electronic enquiries or forward to the appropriate person.

This is a role that understands how to work as one team using an understanding of the unique pressures and rewards of military service to provide the best customer experience of our members and their families. If you have an eye for detail, love doing diverse administrative tasks, thrive in a customer-focused environment, and want to join a culture that is passionate about growth and learning, this is the opportunity for you.

Education, Certifications and Licenses

High School diploma AND several years’ experience in administration or related field

Experience

In office administration

In basic accounting

In preparing sales reports

In drafting and distributing correspondence

In bookkeeping

In applying policies, procedures and regulations

In using software for publications and promotional correspondence

Experience in using reservation systems an asset

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills and Abilities

English Essential

Reading: Advanced

Writing: Advanced

Oral: Advanced

Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.

Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts provided through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Hours for this position are primarily from 9:00 AM to 5:00 PM, Monday to Thursday. Some flexibility may be required to work later in the day or weekends on rare occasion for events.

This is an on-site position with an assigned work location.

September 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.