IM/IT Senior Business Analyst

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

As an IM/IT Senior Business Analyst, you will lead the development of information management and information technology (IM/IT) solutions across desktop, client/server applications, databases, networking, storage, and communications. You will document business objectives, user requirements, technical specifications, and statements of work, while researching and evaluating business and technical needs to support the execution of enterprise technology roadmaps.

You will also perform data analysis to uncover insights that inform decision-making and support strategic initiatives. This includes designing and building Power BI reports and dashboards that present complex data in a clear, actionable format for stakeholders across the organization.

The IM/IT Senior Business Analyst prepares feasibility studies, business cases, and cost-benefit analyses, and provides recommendations on build-versus-buy options. You will collaborate with colleagues to develop system designs and project plans, functional and technical specifications, and testing plans. You will assess the usability of solutions prior to development and redesign business processes when necessary.

This is an expert-level role within a collaborative team environment, where you will apply your knowledge and skills daily. If you are passionate about technology, data-driven decision-making, and want to be part of a team that is driving digital innovation, this is the opportunity for you.

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field

Experience

In business analysis, including requirements gathering, stakeholder engagement, and process optimization

In data analysis, with the ability to interpret complex datasets and derive actionable insights

In report creation, including the development of interactive dashboards using Power BI

In software development environments, with an understanding of application lifecycle and delivery

In scope and change management, ensuring alignment with evolving business needs

In technical documentation, such as functional specifications, data flow diagrams, and metadata catalogs

In creating technical presentations for diverse audiences, including executives and technical teams

In application integration and delivery challenges, especially involving legacy systems and modern platforms

In a similar IM/IT environment, particularly one focused on data governance, platform modernization, and analytics enablement (considered an asset)

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

English or French Essential, Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

The selection process will be done virtually.

This position is a two-year term.

This is a temporary position with an anticipated start date of October 6, 2025 and end date of October 5, 2027.

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.