Human Resources Manager

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

As a Human Resources Manager, you are responsible for providing human resources functions at your location, including recruitment, payroll, pension and benefits, talent management, job evaluation, recognition and learning and development. You will investigate and analyze grievances and complaints and work with the business, employees and unions (if applicable) to identify sources of conflict and complaints and resolve them to ensure smooth business operations. You will also ensure compliance with the Health and Safety program.

The Human Resources Manager will be asked to provide their operational perspective and expertise on new programs and policies that will impact employees and the business and to recommend improvements to existing programs, policies and processes.

This is a hands-on role, working as a team with local management. If you are passionate about all aspects of human resources and understand the value of people, and are detailed oriented and organized this is the opportunity for you.

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Human Resources, or a related field Chartered Professional in Human Resources (CPHR), an asset

Experience

In planning, organizing, and delivering Human Resources programs and services

In providing Human Resources related advice

In applying and interpreting human resources policies, procedures and legislation

In personnel administration

In planning and conducting presentations

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CFAppreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

02 June 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.