Gym Front Desk Attendant

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Gym Front Desk Attendant plays an important role for Personnel Support Programs. They are essential in maintaining operational facilities, and providing friendly and welcoming membership services to our military members and their families.

Our services are tailored to help our military members and their families face some of the challenges that come with military life, and help them make the most of everyday activities such as going to the gym or pool. We believe that when members of the Canadian Armed Forces are able to take good care of themselves and their families, they can do better both at home and at work. Whether families need to sign their kids up for recreational programs, improve their own fitness, or make friends in a new community, our services are here to help.

As a Gym Front Desk Attendant each day will be different as you manage access to the facility, answer customer inquiries and provide services such as membership sales, while maintaining a cash float and providing daily reports. You will register our customers into recreation programs, work to control the use of sports and recreation equipment, perform minor maintenance when required, and help ensure the cleanliness of the equipment and facility.

This is a role where everyone works as one team using an understanding of the unique pressures and rewards of military service to provide the best customer experience of our members, to simplify and improve their lives. If you thrive in a customer focused environment, and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Education, Certifications and Licenses

High school diploma AND some years of experience in a related field

OR

An acceptable combination of education, training, and experience will also be considered

AND

Current CPR and Standard First Aid certification

Experience

In general office administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English Essential / Billingual an asset

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

Naden Gym Operational hours: Monday to Thursday 5:30 am to 9:30 pm, Friday 5:30 am to 7 pm, Saturday and Sunday 8am to 6pm.

Scheduled shift will be a variety of Opening (5:15 am - 1 pm), Evening (5:30 pm - 7:15/6:15 or 9:45 pm) and Closing (2:45 pm - 7:15/6:15 or 9:45 pm). Shift hours can be subject to change.

This is an on-site position

29 June 2026 or As soon as possible

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.