Communications Coordinator - Soldier On

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Soldier On is a Canadian Forces Morale and Welfare Services (CFMWS) Personnel Support Program (PSP) delivered on behalf of the Canadian Armed Forces (CAF) Transition Group that contributes to the recovery of ill and injured CAF members and Veterans by providing opportunities and resources through sport, recreational, and creative activities.

The Soldier On Communications and Outreach team is an Ottawa-based group of passionate and detail-oriented achievers who deliver the annual Soldier On Communications and Outreach plan. They tell the Soldier On story centered on the experience of the Soldier On member through their participation in sport, recreational and creative pursuits to help to inspire, empower and enable their recovery. The Communications and Outreach Team supports all regional Soldier On elements as they deliver the operational impact of Soldier On.

The Communications Coordinator, reports directly to the Communication Manager or their delegate and will assist in supporting communication production as well as assisting deliverables surrounding third-party fundraising efforts and sponsorship. They provide direct coordination to ensure that supporters of Soldier On feel valued and recognized. This role is suited for a detail-oriented individual with dynamic communication skillsets, who is comfortable talking to, and collaborating with, internal members of the team as well as external stakeholders. The successful candidate will have a strong teamwork-centered work ethic and be able to collaborate across organizational / divisional spheres to maintain momentum on projects, while remaining flexible to management for shifting priorities.

If you’re a talented and organized individual, with a passion for social enterprises and for making a positive difference in people’s lives, consider yourself a team player, who is ready to contribute to a diverse and passionate team, and are meticulous and detail-oriented, you will thrive on the Soldier On Communications and Outreach team. Join us as we help Soldier On members fuel their recoveries through participation on Soldier On activities!

Education, Certifications and Licenses

Bachelor’s degree in Communications, Journalism, Public Relations or a related field AND some years of experience in communications, or in a related field

Experience

In drafting, editing, and issuing feature articles, editorials, web site content, presentations, backgrounders, and any other required informative and promotional texts

In interviewing and researching for news articles

In preparing correspondence and reports

In applying policies, procedures, and regulations

In drafting and editing content for promotional material, publications and social media

In working with graphic artists, photographers and multimedia specialists

In using content management systems and graphic design software

In project coordination

In conducting research and analyzing information

Competencies Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an Asset

Reading: Functional

Writing: Functional

Oral: Functional

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

16 June 2025

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.