Design Support

Since 1976, SPL Control Inc. has pioneered the development of world-class acoustic packages for the industrial gas turbine industry. With hundreds of custom engineered acoustic package installations throughout the world, SPL has and continues to maintain the highest level of product knowledge and expertise, along with the ability to design, manage and supply acoustic products to any continent in the world. We have an exciting opportunity for someone to join our team in Design Support

Summary

This role is a multi-discipline function, encompassing activities related to proposal development and client development. Design Support personnel report to the Director of Sales and Contracts.

Hours of Work: 7:30 AM to 5:00 PM (Monday - Thursday), 7:30 AM - 11:30 PM (Friday), 40 Hours Per Week

Responsibilities

Client Development - Design Support personnel will be assigned certain client development activities. For these assignments, Design Support will:

• Contact and build relationships, as directed, at existing or potential client organizations by understanding their needs, communicating these needs to the rest of the team, and by developing trust through product expertise and meeting commitments
• Follow up on proposals to ensure client needs have been met and to get competitive feedback
• Some travel will be involved to meet with clients

Proposal Development - Design Support personnel will be assigned certain proposal development activities. For these assignments, Design Support will perform some or all the tasks below, as directed:

• Keep Quotation Index updated
• Create Quote electronic folders
• Review of specifications
• Assemble proposal teams, assign tasks, and disperse information to team members for assigned bids
• Learn the design process and take on proposal design tasks as appropriate
• Interact with clients to resolve questions or conflicts related to RFQ documents
• Manage the proposal response schedule
• Assemble commercial/technical bid content and exceptions/clarifications from various team members for compliant bid responses
• Prepare proposal estimates

Sales Order Documentation - Design Support personnel will be assigned activities related to order documentation. For these assignments, Design Support will perform some or all the tasks below as directed:

• Update Project List
• Create Sales Order electronic folders
• Engage with Engineering and Project Management as needed to ensure clear understanding of project details