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BRP

Service Diagnostic & Troubleshooting Coordinator

Sherbrooke,QC
  • To be discussed
  • 1 position to fill as soon as possible

You will be at the forefront of BRP’s Service Strategy  team, focusing on the troubleshooting and diagnostic of our products, and act as a key link between New Product Development teams and the Global Services organization. You are interested in working closely with multidisciplinary teams to determine and maintain  the optimal troubleshooting strategies for our vehicles. Participate in the development of new technologies. The chance to work in an environment that fosters world-class professional development in a highly collaborative and international environment.You will be exposed and have access to our Powersport products to live the BRP customer experience

YOU'LL HAVE THE OPPORTUNITY TO

  • Responsible for the sustainability of advanced service diagnostic & troubleshooting documentation  (Post launch)

    • Identify line-up changes

    • Gather network feedback from product coordinator

  • Update initial troubleshooting content with feedback from the network

  • Collaborate with engineering and diagnostic software teams to develop functions for troubleshooting new technologies in the network

  • Support NPD service project leads for creation and validation of diagnostic and troubleshooting content

  • Create  content to help the service stakeholders prepare for the launch of upcoming technologies

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

  • Be passionate about finding and correcting electrical problems in high technologies situation

  • Technical college diploma or Bachelor’s Degree in Electrical or Mechanical Engineering or relevant experience in serviceability or troubleshooting

  • Minimum 5 years of experience in diagnostics/electrical problem solving or a related field with a minimum of 3 years of product field repair

  • Read and understand wiring diagrams

  • Knowledge in the use of diagnostic tools and software : multimeter, OBD2 scanner

  • Good knowledge of vehicle technologies (automotive, powersport or off-highway), through professional or meaningful personal experience

  • Strong connection with BRP products and values

  • Demonstrate good judgment in identifying risks and escalating issues when required

  • Proactivity, positive attitude and forward thinking. Adaptable and fast learner

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

  • Annual bonus based on the company’s financial results

  • Generous paid time away

  • Pension plan

  • Collective saving opportunities

  • Industry leading healthcare fully paid by BRP

What about some feel good perks:

  • Flexible work schedule

  • A summer schedule that varies by department and location

  • Holiday season shutdown

  • Educational resources

  • Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey. 

#LI-Hybrid #LI-GB1


Work environment

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Work environmentsBRP1
Work environmentsBRP2
Work environmentsBRP3

Requirements

Level of education

undetermined

Diploma

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

34400