Description
The Flat Rates Coordinator is responsible for managing, analyzing, and building a delivery plan to ensure accuracy, competitiveness, and compliance with service pricing standards. This role involves close collaboration with technical, financial, and commercial teams to support the service strategy and optimize profitability.
YOU’LL HAVE THE OPPORTUNITY TO:
Attend technical presentations on upcoming technologies and products
Work closely with technical documentation specialists to define what the new procedures should be and tie it with the workshop activities
Communicate with internal and external stakeholders to plan efforts for the coming year and create the scheduling and planning
Ensure images are created to match the appropriate job and vehicle
Create, adapt and follow the flat rates delivery schedule
Provide visibility on the progress and build contingency plans
Prioritize activities according to the department production schedule or reveal dates with the workshop
Coordinate with the supplier for entering data into SAP and transferring this data to the dealer website
Lead process improvement projects (automation, relationship between parts/procedure/time, corrections, AI etc.)
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Bachelor's degree or DEC in mechanical engineering (or other related training) with relevant experience
Experience with a recreational product dealership is an asset
Experience and knowledge of customer service and/or warranty is an asset
Very good skills for planning, prioritizing and monitoring multiple projects simultaneously to provide a service to our network that lives up to BRP experiences
Adaptability, resilience and efficiency despite uncertainty
Be an enthusiastic team player, passionate about vehicle repair and the value of the maintenance cycle
Ability to work as part of a team and collaborate with different departments
Ability to navigate and understand electronic parts catalogues, engineering drawings and bill of materials
Have good listening and analytical skills in order to understand our audience
ACKNOWLEDGING THE POWER OF DIVERSITY
BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let’s start with a strong foundation - You want it, we have it:
Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP
What about some feel good perks:
Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.
