Boarding Agent

Your mission on the boat

Under the responsibility of the Hospitality Supervisor, the Boarding Agent is responsible for welcoming and taking care of the customer according to high-end customer service requirements.

The upcoming challenges of the Boarding Agent

• Greet the customer at his arrival onsite;
• Take care of the customer and clearly explain instructions and rules;
• Provide the customer with valuable insights to insure a successful experience at Bota Bota;
• Manage customers check-in and check-out;
• Be responsive to customers questions or concerns and ensure their satisfaction in a professional and courteous manner;
• Promote the offered services and packages available;
• Makes sure is workstation is clean.

Why hop on board?

• Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
• Be part of a growing company that offers multiple opportunities for change;
• Work schedule: 32h / week;
• Competitive salary and benefits;
• Free access to the spa;
• Employee discounts on all massages, treatments, products and gift cards;
• Employee discounts at the spa’s restaurant '' La Traversée '';
• Employee discounts with various local partners;
• Various discounts as an employee of a partner of the Old Port of Montreal.

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