Managing Director - Lending Portfolio Management

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Join a pioneering team shaping the future of Canadian Retail Credit Strategies.

We’re building next-generation, end-to-end credit solutions that span the entire lifecycle-from acquisition and account management to collections-anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities.

Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment.

If you’re passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you. Develops and maintains risk decision-support strategies using analytical solutions to enable high-quality, fact-based decisions for a designated risk portfolio. Supports the development of the strategy and roadmap for data quality, data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools.

Leads the development and supports the execution of Retail product suite credit strategies (i.e. Unsecured Lending, Real Estate Secured Lending or Business Banking) to drive ROE-accretive primary customer growth and full customer relationships while optimizing risk-return outcomes within prescribed Board approved risk appetite. Defines 1LOD business requirements for supporting predictive models developed in 2LOD to accurately estimate risk, ensuring sophistication and connectivity across the retail credit ecosystem, i.e., granular customer segments, behavioural data, active model lifecycle management. Owns the end-to-end credit customer journey for their retail credit product suite, and the connectivity across the customer lifecycle (i.e. acquisition, account management, collections strategies) with agile targeting, treatments and actions responsive to the dynamic macroeconomic environment. Develops portfolio monitoring, continuous improvement and calibration of early warning signals to ensure early indications of elevated risk are proactively identified, with accurate loss forecasts, downturn readiness, and timely adjustments and de-risking strategies and actions, and are connected to customer experience, acquisition, account management and collections action plans.

• Develops, maintains and supports the implementation of retail credit acquisition and account management strategies and decision support tools for their retail credit product suite that align with business requirements and risk appetite to optimize decisions and productivity and balance risk and profitability.

• Brings together inputs (e.g. credit and marketing analytics, pricing, growth forecasts, etc.) to develop holistic business strategies to optimize P&L outcomes against set goals.

• Develops proposals "in service" of Product teams, incorporating their strategic goals and aligning frequently on desired outcomes.

• Develops pre-delinquency / collections / “placemat” strategies for their credit product suite, incorporating predictive modeling, forecasting and early warning analytics, to design targeted approaches for products, processes, channels etc. based on unique customer risk levels and financial behaviour, to optimize loss performance.

• With Head, First Party Fraud Strategy, develops accurate credit proposals (incl. revenue and loss forecasts) and supports policy change proposals, using statistical models developed by 2nd line Modeling team and other analytical methods / tools to mitigate first party fraud losses.

• Refines strategies to optimize through-the-cycle ROE within risk appetite and applicable regulation/internal policies, ensuring adherence to Key Risk Metrics (KRM)s.

• Defines 1LOD business requirements specific to the in-scope credit strategy, to support predictive models developed in 2LOD, ensuring connectivity across the retail credit strategies/ecosystem. Provides inputs to 2nd line Modeling team for development and prioritization decisions.

• Ensures credit strategies adhere to BMO’s Enterprise Risk Management Framework and supporting policies, standards and methodologies.

• Creates credit risk-focused portfolio monitoring for the applicable retail credit product suite to ensure risk remains within guardrails (e.g., concentration monitoring) and inform credit risk appetite.

• Monitors and reports on strategy performance, credit decisioning, and general portfolio dynamics, assessing results versus expectations to ensure performance is in line with expectations, flagging breaches of expectations, under/overperformance, emerging risks to optimize and develop new strategies.

• Develops strategies for investments for data, systems, tools, and team resources with impacts across Product, ACOE, Credit Risk, and Ops teams.

• Defines business requirements, builds investment cases, and serves as point of contact (with respective groups, e.g., EFM and T&O delivering project) for proposed improvements or expansions needed to implement the retail credit product suite strategies.

• Serves as 1LOD model owner for models used to develop the retail credit product suite credit strategy (e.g., holistically assess performance, apply overlays, relay "on-the-ground" issues to Modeling team).

• Ensures strategies beyond specified appetite (e.g., LLE, delinquencies, bps) and policy exceptions are escalated, documented and accepted by the appropriate committees/authorities.

• Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.

• Complies with the Bank’s Risk Appetite framework and ensures risk-taking activities remain within agreed limits and comply with all regulatory requirements.

• Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.

• Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution.

• Fosters an inclusive environment for all employees by eliminating barriers to inclusion.

• Develops leaders, plans for succession, and fosters a high-performance culture.

• Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.

• Leads and mentors a team with diverse risk and business experience, skills, and orientation.

• Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Qualifications:

• Post secondary education or equivalent work experience

• 10+ years Financial Services experience preferably in a credit related area

• Credit risk and analytical skills to assess risk in strategy development

• Understanding of modelling, advanced analytics, and data analytics

• Experience in stress testing

• Strong quantitative/analytical skills

• Advanced knowledge of Credit Policies and processes

• Thorough knowledge of the Bank Lending Process training tools and qualification process

• Strong understanding of linkage between Credit risk strategies and Bank’s financial management

• In-depth knowledge of Risk Management theory, processes, and portfolio management reporting techniques

• Familiarity with U.S. and Canadian regulations relating to retail credit

• Ability to influence others in terms of credit strategy and direction.

• Ability to network and establish industry relationships.

#FutureOfRetailLending

Please note the base salary range for this position is CDN $170,000.00 to CDN $185,000.00

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Type de rémunération :

Ce qui précède représente la fourchette et le type de rémunération de BMO Groupe financier.

Les salaires varieront en fonction de facteurs comme l’emplacement, les compétences, l’expérience, les études et les qualifications pour le poste et pourront inclure une structure de commissions. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement. Pour les rôles à commission, le salaire susmentionné représente la cible de BMO Groupe financier pour la première année au poste.

La rémunération totale offerte par BMO variera selon le type de rémunération associé au poste et peut comprendre des primes de rendement, des primes discrétionnaires ainsi que d’autres avantages et récompenses. BMO offre également une assurance santé, le remboursement des frais de scolarité, une assurance accident et une assurance vie, ainsi que des régimes d’épargne-retraite. Pour en savoir plus sur nos avantages sociaux, consultez le site : https://jobs.bmo.com/ca/fr/R%C3%A9mun%C3%A9ration-globale

À propos de nous

À BMO, nous sommes animés par une raison d’être commune : Avoir le cran de faire une différence dans la vie, comme en affaires. Cette raison d’être nous invite à entraîner des changements positifs et durables pour nos clients, nos collectivités et nos gens. En travaillant ensemble, en innovant et en repoussant les limites, nous transformons des vies et des entreprises et favorisons la croissance économique partout dans le monde.

En tant que membre de l'équipe de BMO, vous êtes valorisé, respecté et entendu, et vous avez plus de moyens pour progresser et obtenir des résultats. Nous nous efforçons de vous aider à obtenir des résultats dès le premier jour, pour vous-même et nos clients. Nous vous offrirons les outils et les ressources dont vous avez besoin pour franchir de nouvelles étapes, car vous aidez nos clients à franchir les leurs. Au moyen de formation et de coaching approfondis ainsi que de soutien de la direction et d'occasions de réseautage, nous vous aiderons à acquérir une expérience enrichissante et à élargir votre groupe de compétences.

Pour en savoir plus, visitez-nous à l'adresse https://jobs.bmo.com/ca/fr.

BMO s'engage à offrir un milieu de travail inclusif, équitable et accessible. Nous apprenons de nos différences et tirons notre force des gens et de leurs différents points de vue. Des mesures d’adaptation sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection. Pour demander des mesures d’adaptation, veuillez communiquer avec votre recruteur.

Remarque aux recruteurs : BMO n’accepte pas les curriculum vitæ non sollicités provenant de toute source autre que le candidat directement. Tout curriculum vitæ non sollicité envoyé à BMO, directement ou indirectement, sera considéré comme la propriété de BMO. BMO ne paiera aucuns frais pour les placements découlant de la réception d’un curriculum vitæ non sollicité. Une agence de recrutement doit d’abord détenir une entente de service écrite valide et dûment signée avant d’envoyer des curriculum vitæ.