Entertainment and Customer Ambassador

Get ready to embark on an unforgettable adventure at every turn, where laughter fills the air and every interaction leaves lasting memories. Imagine immersing yourself in the electrifying excitement of our gaming lounge, where every moment promises a thrill and a touch of madness.

Welcome to our Entertainment and Customer Ambassador team, where we are committed to making every visit an incredible experience, and where you will be the mastermind behind this magic. Utilize your exceptional social skills to create unique connections with our customers and take them on an unforgettable journey.

Join the team at the Casino Company, provincially recognized in the entertainment sector, and prepare to deliver customer service as epic as the atmosphere of our dream gaming lounge!

Responsibilities:

• Conversation Master: You will be responsible for roaming the casino, engaging in conversations with our customers, and answering their questions with enthusiasm and expertise. You will have the opportunity to inform them about the benefits of the Casino Privilèges recognition program and various promotions.
• Pleasure Ambassador: You will be responsible for informing our customers about the services and activities available in our gaming lounges, while assisting them to enhance their gaming experience.
• Atmosphere Creator: You will contribute to maintaining a dynamic and festive atmosphere by adjusting lighting, sound, and actively participating in activities and events, sometimes even donning thematic costumes.
• Customer Engagement Expert: Proactively respond to customers' questions and needs while collecting their suggestions and feedback to improve our services.
• Team Collaborator: Work closely with other team members to ensure efficient and consistent service delivery.
• Responsible Gaming Advocate: Tactfully intervene with customers who deviate from gaming rules and ethics, emphasizing the importance of responsible gaming.
• Perform any other related tasks.

Benefits of this position?

• A Job Like No Other: Forget the boring routine! Here, every day is an adventure filled with laughter and memorable encounters.
• Training Opportunities: Access training sessions and workshops to enrich your skills and knowledge, allowing you to advance in your career.
• Uniform Included: In addition to working in a festive atmosphere, you will receive a competitive salary and a uniform to shine brightly.