Senior Manager, Facilitation

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our National Office in Toronto is looking for an experienced and dynamic Senior Manager, Facilitation, to join the talent development team. This role will be critical in facilitating master-level workshops aimed at guiding executive and senior leadership teams toward developing key skills and capabilities. This role will report directly to the Chief Learning & Development Officer and will own responsibilities for both executive facilitation across the firm and overseeing L&D and Leadership Development facilitation team.

• Masterful facilitation: Successfully facilitate master-level workshops for executive and senior leadership teams, driving the development of key skills and capabilities.
• Strategic collaboration: Effectively collaborate with internal stakeholders, consultants, coaches, and program managers to deliver seamless and integrated learning solutions.
• Customized solutions: Design and deliver tailored workshops that meet the specific needs and objectives of each engagement, ensuring alignment with organizational goals.
• Capability development: Develop a robust facilitator capability model and implement an internal certification program to enhance facilitation skills across the firm.
• Program innovation: Create and execute a Train-the-Facilitator program to support the firm's L&D cohort learning and Leadership Development initiatives.
• Thought leadership: Establish yourself as a thought leader in executive facilitation, staying ahead of emerging trends and introducing innovative methodologies.
• Team leadership: Provide inspiring leadership, coaching, and career guidance to the L&D and Leadership Development facilitation team, fostering an environment of psychological safety, collaboration, and continuous improvement.
• Impactful results: Demonstrate tangible results in achieving organizational objectives, enhancing team effectiveness, and driving a culture of learning and development at BDO.

How do we define success at BDO?

• You demonstrate BDO's core values through all aspects of your work: we are curious, collaborative, and kind.
• You understand your client’s industry, challenges, and opportunities; client describes you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your experience and education

• You have a university degree in business, organizational development, psychology, or a related field, Master’s degree preferred.
• You have 15+ years of experience in executive-level facilitation, preferably within a Consulting or Financial Services industries.
• You have Master-level facilitation credentials or certification. IAF preferred.
• You have strong coaching skills at all levels. ICF certification is an asset but not required.
• French language is preferred.
• You have exceptional facilitation skills, with the ability to engage and inspire diverse groups of senior leaders and executives.
• You have proven track record of successfully guiding executive teams through strategic planning processes and achieving measurable results.
• You have strong understanding of organizational dynamics, leadership development principles, and change management concepts.
• You have exceptional interpersonal and communication skills (verbal, written and presentation).
• You have an excellent ability to build relationships and maintain trust with executive level stakeholders.
• You are focused on providing an exceptional client experience.
• You are a powerful thinker, great sense-maker, and a de-fogger.
• You have tact, political savvy, influencing skills and exceptional sense of humor.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.