Senior Manager, Dynamics 365 F&O Consulting

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital's Microsoft Dynamics 365 F&O Consulting Practice is looking for a Senior Manager to join our rapidly growing team, with the ability to work remotely from anywhere in Canada. The successful candidate will own the following responsibilities:

Talent

• Support the addition of new talent through participation in the recruitment process

• On-going mentoring and coaching of the team including of performance management and career guidance

• Team utilization planning and forecasting

• Ensuring our support professionals have the skills, experience and capacity required to deliver our service offerings

Engagements

• Manage multiple engagements against budget, timeline and scope

• Participate in the development of Dynamics 365 F&O solution architecture for clients

• Monitor and manage vendor relationships where applicable

• Leading internal and external action planning meetings and driving deliverables to closure

• Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns

• Build deep relationships with clients and assist in expanding engagement footprint when the opportunities presents itself

Growth

• Lead business development activities including identifying potential clients, devising business development strategies, consulting with clients, proposing technology solutions and closing business

• Develop and implement practice growth strategies including interviewing, hiring and training new staff members

• Determine the service solutions offerings for the group and the go-to-market strategy including developing new methodologies, tools and templates

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration

• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

• You identify, recommend, and are focused on effective service delivery to your clients

• You share in an inclusive and engaging work environment that develops, retains and attracts talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

• You grow your expertise through learning and professional development

Your experience and education

• 5+ years’ experience in Microsoft Dynamics 365 F&O consulting and project delivery

• Experience participating in Microsoft Dynamics 365 F&O architecture and design, including an understanding of integrations with other systems

• 5+ years' experience in overseeing software projects / programs

• 5+ years' experience in managing and mentoring a team

• 2+ years' experience in engaging in pre-sales activities including estimations and proposal writing

• 2+ years' experience in managing upwards inclusive of engaging with senior customer personnel (Directors, VPs etc.)

• 2+ years' experience in the creation and implementing operational procedures and continuous improvement activities

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for the purpose of note-taking and not for other purposes, such as resume review, evaluation or selection of candidates.

More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.