CLK 12R - Client Services Representative

The Team:
Few teams have a broader impact across British Columbia than the Plant and Animal Health Branch. Through world-class diagnostic services, scientific expertise, and proactive risk management, the Branch helps protect agriculture, safeguard animal and human health, and strengthen the resilience of the province's food systems and natural environments. Working collaboratively across disciplines and with clients, partners, businesses, and communities throughout the province, our team is committed to delivering responsive service, building strong relationships, and advancing solutions that support the well-being of British Columbians.

The Role:
Behind every laboratory submission, diagnostic result, and client interaction is a commitment to accuracy, service, and public trust. As a Client Services Representative, you play a central role in connecting clients, laboratory professionals, and program staff while supporting the administrative and financial processes that keep critical plant and animal health services running effectively. Through your attention to detail, sound judgement, and commitment to service excellence, you will contribute to work that protects BC's agriculture, animals, ecosystems, and communities.

Qualifications:
Education and Experience Requirements:

• Grade 12 graduation or equivalent (GED).
• A minimum of three (3) years of clerical or administration experience in a formal business environment.
• Experience with word processing, spreadsheet and database applications.

Preference may be given to those with one (1) or more of the following:

• One (1) or more years' experience working in a professional office and high volume customer service environment.
• Experience working in a natural resource management field.
• Veterinary office experience and/or medical terminology training.
• Experience using a variety of client/server database applications.
• Additional post-secondary education in the Natural Resource sector.

For questions regarding this position, please contact Eduardo.Leite@gov.bc.ca.

About this Position:
There is currently one (1) permanent, full-time position available in Abbotsford.
This position requires full-time, in-person work.
Employees of the BC Public Service must be located in BC at the time of employment.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit, or Métis) applicants originating from the land known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

Join the BC Public Service, a Canada’s Top 100 Employers award winner that offers diverse career opportunities in more than 200 occupations across 280 communities throughout British Columbia. You'll enjoy competitive benefits, a healthy work-life balance, and meaningful work that supports your professional growth. Build your career in beautiful British Columbia.

How to Apply:
Your resume must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history, including job titles, start and end dates (month and year) and your job related responsibilities for each job in your employment history, and any relevant information that relates to this position.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.