CLK 09R - Team Assistant

The Team
The Administrative Team is a collaborative and dependable group of three Team Assistants and an Office Manager who work closely together to maintain organized systems, support staff across all service delivery areas, and uphold a respectful, professional workplace. Their work is essential to ensuring the efficiency and effectiveness of the office, creating a reliable environment where quality work is completed accurately and on time.

The Role
The Team Assistant serves as a key first point of contact, requiring professionalism, sound judgment, confidentiality, and accuracy to ensure clients feel welcomed, respected, and supported while contributing to a positive and collaborative office environment. This is an excellent opportunity to build foundational professional experience within a supportive, close-knit team in a unique remote community, ideal for an organized and dependable individual with a positive attitude and willingness to learn.

Qualifications:
Education and Experience Requirements

• High school diploma or equivalent (Dogwood, GED or Canadian Adult Education Credential (CAEC)).
• 2 years work experience in administration or customer service
• Minimum of 1 year experience (within the last 3 years) providing administrative support in an office. setting using various computer applications such as; MS Office (Word, Excel, Outlook, Skype).
• Minimum 6 months experience providing quality client service.
• Minimum 6 months responding to client needs in a professional manner.

Preference may be given to applicants with one or more of the following:

• Certificate or Diploma in Office Administration.
• Administrative experience working with vulnerable children and families in a human services or social services setting.
• Experience using Ministry of Children and Family (MCFD) Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer systems.
• Who identify as First Nations, Métis or Inuit with the required combination of education and experience.

Willingness Statements:

• May be required to travel and work within the service delivery area; you will be responsible for your own transportation to the various offices.
• May work with families and children and youth who are distressed and facing challenges which may occasionally involve exposure to unpleasant situations or behaviour with angry, abusive, or abused clients; exposure to hazards from frequently working around parents and/or children in crisis who may display volatile behaviour.

For questions regarding this position, please contact Treena.Smith@gov.bc.ca.

About this Position:
Currently there is one (1) Full-time temporary opportunity until January 31st, 2027 that may extend or become permanent.
Full-time hours are expected until October 31st, 2026. After October 31st, 2026 part-time hours may be available until January 31st, 2027.This position has full time on-site requirements.
Option 1 - CRC - A Criminal Record Check (CRC) will be required.
Option 2 - CRC a A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
On the northern tip of Vancouver Island, Port Hardy is home to some of Canada’s best scuba-diving, as well as wonderful fishing and hiking. Port Hardy’s Cape Scott Provincial Park is perfect for hikers and campers. The downtown area is full of shops and restaurants.Optional: TMA wording
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.