CLK 09R - Service Management Assistant

Posting Title CLK 09R - Service Management Assistant Position Classification Clerk R9 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $50,190.86 - $56,546.21 annually Close Date 4/29/2024 Job Type Regular Full Time Temporary End Date 12/31/2024 Ministry/Organization BC Public Service -> BC Public Service Agency Ministry Branch / Division HR Planning, Modernization and Corporate Services Division Job Summary Apply your excellent customer service and organizational skills in this unique administrative opportunity The BC Public Service Agency (PSA) provides human resource management services and direction to provincial public service ministries and organizations in British Columbia. The PSA plays a lead role in advancing public service renewal by ensuring the BC Public Service attracts, retains, and develops the workforce government needs. The PSA supports the work of BC Public Service employees and managers by providing a wide range of human resources services. The Service Management Assistant provides a variety of office administrative, secretarial and IT support services for the Business Performance division, including providing liaison with branch offices based on general knowledge of various Public Services Agency regulations, policies, and procedures. Job Requirements: Secondary school graduation or equivalent. Extensive experience with Microsoft Office/Office 365 range of applications. Experience responding to enquiries from clients, by phone, e-mail, and/or in-person. Preference may be given to candidates with Valid Workers Compensation Board (WCB) Occupational First Aid Level 1, 2 or 3. Preference may be given to candidates with experience providing customer support services in a fast-paced environment. Preference may be given to candidates with experience providing administrative support in an office setting. For questions regarding this position, please contact Peter.Velinov@gov.bc.ca. About this Position: Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement. This is a temporary opportunity for seven (7) months. A permanent appointment may result from this temporary appointment. An eligibility list may be established to fill future temporary and permanent vacancies. This temporary posting is not limited to the geographic area. Board and lodging and relocation expenses do not apply. This position is excluded from union membership. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452. This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services, Information Management/Information Technology