BAND 2 - Ombudsperson Officer

Job Posting: Ombudsperson Officer
Band 2 - Permanent, Full-Time
Salary Range: $76,500.09 - $108,100.23
Anticipated Starting Salary: $84,895.38 (+5% upon successful completion of probation)
Victoria, BC

Apply your analytical and communication skills in this challenging and rewarding role.

The Ombudsperson Officer exercises significant investigative powers delegated under the Ombudsperson Act and the Public Interest Disclosure Act (PIDA) and may be assigned to any one of multiple teams*. Officers work collaboratively to support the work of their team members, supervisor and the other operational teams. The Officer is responsible for independently and effectively managing a diverse caseload of complex, multifaceted and sometimes high-profile investigations requiring superior investigation and communication skills and abilities, as well as sensitivity, integrity and professionalism. The Officer collects and evaluates information and evidence, draws conclusions, identifies opportunities for improvement in public administration and persuades authorities to take remedial measures. Officers also represent the office as a collaborative partner to proactively assist public sector organizations to anticipate and avoid problems and make positive change.

* Health and Local Services, Social Programs, Regulatory Programs, Public Interest Disclosure, Public Authority Consultation and Training, Systemic Investigations

As BC’s independent voice for fairness, our Office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here.

We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.

This posting is for multiple permanent, full-time opportunities. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership. Some travel is required.

This position is located in our office in downtown Victoria, BC. Upon successful completion of the six-month probationary period, this position is eligible for a hybrid-remote work arrangement of up to nine days working remotely in a three-week period, in accordance with the office’s Work Arrangements Policy.

Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the information here.

To Apply:

DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.

NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federal Immigration and Refugee Protection Act. For further information, please refer to the BC Public Service website.

By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.

If you have questions related to the application process, please email the HR Team at recruitment@bcombudsperson.ca and quote competition number 120884 in the subject line.

Competition Req #: 120884

Closing Date: 12:00 pm (noon) PST, Tuesday, September 2, 2025

BC Ombudsperson

Fairness and Accountability in British Columbia’s Public Services

http://www.bcombudsperson.ca/

To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/