Sales Audit Analyst

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

WHO YOU ARE:

Reporting to the Accounting Supervisor, the Sales Audit Analyst role supports the accounting team by ensuring that sales transactions from the POS and e-commerce systems are complete and reconciled. Ensures proper reconciliation of e-commerce, as well as debit and credit card transactions. The responsibilities include, but are not limited to:

• Perform bank reconciliations;
• Bank correspondence for all the inquiries for stores and e-commerce regarding deposits shortages, missing deposits, bank fees;
• Analyze sales, refunds, sales taxes, gift cards, chargebacks and bank fees;
• Identify system issues, recommend and implement solutions;
• Assist supervisors and stores, to correct errors made in POS;
• Apply the best accounting practices, ensuring the respect of internal policies and procedures for provincial and federal sales tax laws;
• Open and close merchant accounts and reconcile fees;
• Work with teams within and outside of the company to resolve client disputes and chargebacks;
• Liaise with the stores and customer service;
• Perform credit card sales reconciliation;
• Perform e-commerce sales reconciliation;
• Perform third party gift card (Blackhawk) reconciliation;
• Analyze bank fees for stores and e-commerce;
• Prepare Month End Reports for stores and e-commerce sales;
• Analyze the requests from supervisors for secure pick-up service for their cash deposits and charges in stores that already have this service provided by Garda;
• Ad Hoc requests.

WHAT YOU’LL NEED:

• Organizational skills
• DEC/DEP accounting
• Audit and bank reconciliation experience
• Inquisitive
• Good communication skills
• Bilingualism a must
• Good knowledge of Word and Excel

GROW WITH US!

We’re pretty proud to say that everything we do starts with our people - whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!