Area Sales Manager - British Columbia

Area Sales Manager

British Columbia

Full Time

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

The Opportunity 

The Area Sales Manager (ASM) supports residences across British Columbia. Reporting directly to the Regional Director of Sales (RDS), you will be accountable for supporting a variety of sales initiatives within a portfolio of residences with a focus on the drivers of occupancy & revenue. In partnership with the RDS you will determine market strategies and develop sales activities for each residence.  In this role you will gain an in-depth understanding of the senior care market and each residence’s unique niche within their market. 

As a sales leader you have a strong understanding of revenue drivers beyond occupancy levels and know how to drive the top line through providing leadership price setting. You are comfortable utilizing key performance indicators, customer relationship management databases and other data for planning and decision making. You are resident-centered in your approach and will support our residence-based teams with strong leadership and advanced business management skills.  

What you will be doing 

An important part of this sales leadership role is the support you will provide to our residence-based sales teams. You will ensure that our sales team members are well trained to excel at their job and are well positioned to achieve their sales goals. You will also coach and support other community leaders (General Managers, Coordinators, etc.), promoting knowledge and competencies in the areas of sales fundamentals. 

Other key responsibilities: 

• Create and grow profitability by leveraging occupancies, revenue generation and responsible expense management.
• Retaining, nurturing and developing top talent.  
• Collaborate with RDS, Support Office and Regional Teams and Local Leaders to support the delivery of world class, resident-centered care and services.  
• Role-model and enhance our company's culture and values in all interactions. 
• You will ensure that each prospect within your portfolio is treated with dignity and respect, consistent with our company’s vision statement. You are natural at building relationships with team members, residents, family members, key referral sources and business partners. 
• Conduct regular site visits and reviews with each residence, documenting results such as highlighting accomplishments and areas for follow up opportunity. 

What we’re looking for:

• University degree in related field preferred 
• A minimum of five years of sales experience with a track record of driving revenue 
• Healthcare industry experience and/or Sales manager/operational leadership experience for a multi-residence team or region 
• Solid understanding of Profit and Loss (P&L), and business management (pricing, financial reporting, census measures, etc.) 
• Prior participation in the pre-open and lease-up of a retirement residence would be considered an asset. 
• Highly effective communication skills including the ability to facilitate small/large group presentations and events. 
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) & various applications with the ability to learn new systems.
• Ability to travel and work flexible hours such weekends and evenings to support peak service delivery days and times. 

What you can expect from us 

• A diverse and inclusive environment where individual differences are celebrated, and you’re encouraged to be your best self. 
• A collaborative environment where we work together to succeed as a team. 
• Learning opportunities to help you grow and support for professional development and designations. 

• Comprehensive benefit package including RRSP matching. 

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate.  We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions. 

Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada. 

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted. 

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