Quality Assurance, Quality Control Supervisor

Think you have what it takes to work in an organization where creativity, drive and ambition are valued while integrity motivates everything we do?

Medicom has been in business for over 35 years, and it has kept its entrepreneurial mindset. Working with us, you will have the opportunity to get involved, have an impact, and contribute to the company’s continued growth. We live by our values every day, focussing on customer satisfaction while ensuring teamwork, accountability, and empathy in everything we do.

Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being. We offer an attractive compensation package with benefits.

You will supervise QC & QA Associates at the manufacturing facility in Montreal, ensuring quality oversight on the production floor and the timely release of raw material and finished product. You will oversee testing and inspection processes, as well as quality verification procedures.

• Maintain quality objectives complementary to company policies and goals, and report on QA and QC quality metrics.
• Coordinate daily work assignments.
• Ensure the segregation of non-conforming products and materials.
• Provide guidance to, and address questions from QA/QC team.
• Provide training to staff.
• Update and maintain specification documents and ensure implementation of appropriate testing methods and acceptance criteria.
• Support operational continuous improvement efforts.
• Lead and execute on quality management system continuous improvement projects.
• Support KPI data collection and analysis.
• Assist and support investigations, capas, capa effectiveness, change requests and NC process.
• Promote a proactive quality culture within the manufacturing facility.

• A minimum of 5 years of progressive experience in a medical device industry, or closely related field.
• A minimum of 3 years experience in a quality supervision role.
• Minimum DEC in a scientific field.
• Knowledge of ISO 13485, FDA CFR820, and Health Canada Medical Device Regulations.
• Strong leadership, analytical and interpersonal skills.
• Solution oriented with the ability to analyze information and come to conclusions based on data.
• Detail oriented with a strong ability to present results in a logical and clear manner.
• Strong organizational and interpersonal skills with the ability to make sound quality decisions.
• Ability to work in a dynamic environment with multiple priorities and meet deadlines.
• Capable of taking a Risk-Based approach.
• Ability to coach, develop and motivate team members.
• A strong team player with the ability to work with a high degree of autonomy, professionalism, accuracy and reliability.
• Ability to communicate effectively both orally and in writing in both English and French.
• Demonstrate the Medicom core values of Teamwork, Accountability and Customer Centricity.
• Certificate in Quality Assurance is an asset.
• Technical knowledge of similar types of medical devices is a plus.

• Competitive salary.
• Comprehensive insurance program including EAP and telemedicine for you and your family.
• Pension plan with company matching.
• We value and encourage our people to focus on improving themselves, their knowledge, and their skills. As such we have an environment where we provide a lot of training, coaching and professional development opportunities.
• Fun work atmosphere, an active social committee that organizes fun activities such as sports, BBQs, family events and more!

Medicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.

If you are energetic, committed to making a difference and love challenges, we would love to hear from you. Visit our website at https://medicom.com/en_ca/careers/ and apply today!