Unit Clerk

Working under the general direction of the area supervisor, the Booking Clerk performs reception, bookings and other clerical duties for the Diagnostic Imaging department located at Foothills Medical Center. The individual will be required to assist with obtaining and maintaining all records associated with appointments and will work closely with other areas within the Diagnostic Imaging department including Radiologists and FMC units. This position may require extensive walking between several units that would require coverage throughout the shift. Must be able to work all shifts based on operational needs.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Medical Terminology Course required. It's Your Move and CPR certification required. Recognized Business/Clerical course desired. Accurate and proficient keyboarding skills - must be able to type a minimum of 35 wpm. Absolute attention to detail and accuracy. Excellent knowledge of the English language both written and oral. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive, and tactful. Demonstrated ability to work independently. Skilled at paying close attention to detail. Ability to maintain strict confidentiality. Able to prioritize work and cope with frequent interruptions. Minimum 2 years of Diagnostic Imaging experience. Previous electronic Diagnostic Imaging Scheduling experience preferred. Minimum 3 months' recent experience in a hospital or medical environment, involved in booking, reception, and clerical duties preferred. Demonstrated proficiency in Windows (Word, Excel, Internet, and Email). Must be able to utilize dual monitors. Must be able to lift a minimum of 25 lbs and push/pull 50 lbs. May assist healthcare providers with lifting or transferring patients and pushing stretchers. Interventional, Nuclear Medicine and PET booking experience is required. Must be knowledgeable in OR booking processes as well as Interfacility and Pediatric bookings.

DI Front Desk and Registration Basics Connect Care experience. Previous Diagnostic Imaging experience.