Unit Clerk

The Day Surgery Multifunction unit is a 22 bay unit providing pre and post-surgical care for Outpatient Day Surgery patients and Surgical Inpatients, supporting services such as Urology, Ophthalmology, General Surgery, Orthopedics, ENT, Plastics, Gynecology and select Cardiology cases. This dynamic environment requires strong coordination, adaptability, and collaboration to support safe, efficient patient care. The Unit clerk is an integral team member and plays a vital role in ensuring the efficient operation of the unit. The Unit Clerk provides essential clerical support supporting both clinical staff, patients, and families. The Unit Clerk is responsible for: managing incoming and outgoing telephone calls; greeting, directing and providing information to patients/visitors; managing patient information and related documentation; relaying and coordinating information related to patient admissions, transfers and discharges of patients; assisting with tasks that support patient flow and department efficiency. We are seeking a casual Unit Clerk to join our team who possesses strong organizational skills and the ability to rapidly reprioritize while multitasking and a demonstrated ability to remain professional, supportive and adaptable during periods of high workload. The ideal candidate should exhibit evidence of an ability to self-identify strengths and a commitment to continuous learning and professional development. We seek team members that possess an openness to change and a collaborative, team-oriented approach to work.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Experience working with Connect Care. Must have excellent communication skills as there is a high degree of interaction with patients, families and an interdisciplinary team. Excellent time management and organizational skills. Able to work independently with minimal supervision. Minimum of 3 years of Unit Clerk experience.

Preference will be given to qualified internal applicants with Connect Care experience specific to the role.