Unit Clerk

The ICU Unit Clerk will work under the general supervision of the ICU Unit Manager. This position performs a variety of clerical and service aid duties. Must have the ability to function effectively in a fast-paced, high acuity, and unpredictable environment. Strong critical thinking, and decision making/problem solving skills. Well organized and proficient at prioritizing tasks. Exceptional communication and interpersonal skills, with the ability to work cooperatively and collaboratively with other members of the inter-professional team.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Two years of ICU experience, Connect Care training and experience, excellent organizational and interpersonal communication skills required, medical terminology essential, proficient in both Microsoft Word and Excel, demonstrated ability to maintain a professional image, able to manage stressful situations with empathy and to remain calm, courteous and tactful at all times, able to prioritize work and cope with frequent interruptions, self-motivated and enthusiastic learner.

Oracle training and experience, ESP training and experience, experience in data collection and data entry.