Supervisor

Alberta Health Services is looking for an enthusiastic, client-focused leader who has a passion for customer service and strong knowledge of diets for the Patient Food Services (PFS) department at Fairview & Grimshaw Health Centre. The PFS Supervisor provides direction to front-line workers (Administrative Supports, Food Service Workers) and ensures patients receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other PFS Supervisors, Managers, Dietitians and other health care professionals. Key competencies required for this role include ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.

Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards, and regulatory directives. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS

Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Minimum of 3 years’ experience in a Food Services management role. Note: A combination of relevant education and experience may be considered. Knowledge and operation of Microsoft Outlook, Excel & Word. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Effective communicator with strong organizational skills, customer focused orientation and commitment to providing quality service. Strong interpersonal skills and exceptional verbal and written communications skills.

Leadership experience in an organization of significant size, complexity, and diversity. Experience in a hospital or long-term care setting. Completion of food sanitation and hygiene certification. Experience supervising in a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (i.e. Prosci, lean six sigma). Experience with: ESP, Connect Care, CBORD, Formula Calculator, Microsoft Teams.