Supervisor

Make a significant impact on patient-focused health care as a Patient Food Services (PFS) Supervisor with Alberta Health Services. PFS is a provincial program that is committed to provide nutritious, healthy, high quality meal service to patients, staff, visitors and the community. You will have the unique opportunity to lead 2 PFS teams at the following sites: Wainwright Health Centre and Hardisty Health Centre. NFS Supervisors provide direction to front line workers and ensure patients and residents receive the meals required to promote good health. As a key member of the NFS team, you are responsible for leading and mentoring staff, managing budgets, promoting safe work environments, implementing Alberta Health Services and Nutrition & Food Service (NFS) initiatives, and contributing to the delivery of high-quality meals. PFS Supervisors routinely interact with dietitians, other health care staff, patients, residents and their families. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to provide a quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.

Reporting to the Manager, Patient Food Services, the Supervisor has shared responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient and retail food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to PFS. Site compliance to guidelines, standards and regulatory directives.

Completion of a post-secondary degree, diploma or certificate in a related field. Experience working with Microsoft Applications. Experience managing human, financial and physical resources.

A combination of experience and qualifications will be considered.

Minimum of three (3) years’ experience in a Food Services supervisory role. Experience in a hospital or a long term care setting. Completion of an accredited Dietetic Internship. Completion of safe food handling certificate. Experience supervising a unionized workforce. Experience leading projects and organizational initiatives. Experience with Change Management methodologies. Experience with: Connect care, Markview, E-People, iProcurement, and Sysco Shop.