Social Worker III-Lead Clinician Frequent Visitor to Emergency Program

Are you looking for an opportunity to grow your Social Work (SW) training and experience while making a real impact on the lives of Albertans? The Frequent Visitor to Emergency Department Program and Royal Alexandra hospital Social Work Department is currently searching for a Social Worker III to join our team. This position will provide SW input and guidance for an interdisciplinary team to improve care for patients who present frequently to the Emergency Department (ED) with complex medical, mental health and social needs. This role will champion coordinated, patient-centred approaches that reduce repeat presentations, improve outcomes, and strengthen integration between acute, community, and primary care sectors. The position will involve working as a collaborative interdisciplinary team to create individualized care plans aligning with evidence informed and best practice strategies and to identify those patients whose complex needs would be well served by an individualized care plan and standardized care on their ED visits. This position will provide clinical consultation on complex or high risk cases and build strong relationships with stakeholders outside of the ED and AHS (primary care, home care, recovery Alberta, local shelters, housing providers etc.).

As a Social Worker III, you will perform either advanced level assessment and treatment or act as a clinical lead. You will work with or within teams to provide health care services for patients with complex and multidimensional medical, psychosocial, environmental and instrumental needs. You will provide advanced clinical services, consultation to the interprofessional team and patients/families and supervision of students and team members as assigned. You may also act as a clinical lead providing leadership in the planning, development, and delivery of services in a specific area, as well as staff development, quality improvement and evaluation or research activities as identified by the needs of the service area(s).

Master's degree in Social Work. Active or eligible for registration with the Alberta College of Social Workers (ACSW).

A bachelor’s degree in SW with significant relevant experience may be considered. Registered member in good standing with the Alberta College of Social Workers (ACSW). Minimum 5 years of clinical experience in an Emergency Department required. Experience with complex case management and care planning is required. Excellent written and verbal communication skills are required. Strong understanding of complex patient populations including social determinants of health, mental health, intergenerational trauma, substance use, and chronic disease is required. Strong skills in connect care including system navigation, documentation, care planning and communication tools. Strong critical thinking and problem-solving skills, Strong program implementation experience.

Strong understanding and knowledge of Edmonton community resources and programs. Able to Collaborate well within a team. Extensive experience working with Individuals who have complex social and medical needs.