Program Director, Partnerships and Integration

Help shape the future of integrated care and community support services across Alberta. This role is a key leadership position responsible for strengthening partnerships, improving service integration, and advancing coordinated pathways across health, community, housing, and social services sectors. Assisted Living Alberta (ALA) seeks a Director, Partnerships and Integration. Reporting directly to the Senior Operating Officer, System Integration and Centre of Expertise, this position provides strategic and operational leadership for the development, implementation, and evaluation of partnerships and integration initiatives across Alberta. The Director serves as a key system connector, working collaboratively with healthcare providers, community organizations, municipalities, Indigenous partners, housing agencies, government ministries, and social service organizations to improve access, navigation, care transitions, and client outcomes. The Director, Partnerships and Integration will lead initiatives that strengthen connections between health and social supports, address social determinants of health, and reduce service fragmentation. You will help create sustainable partnership models, coordinated service pathways, and innovative approaches that improve community capacity and enhance outcomes for Albertans. This role offers a unique opportunity to influence provincial system planning, community integration, and service transformation across a complex and evolving service landscape. This position may be hybrid and located anywhere in Alberta. Frequent travel will be required.

The Director, Partnerships and Integration is accountable for providing strategic and operational leadership for partnership development, integration initiatives, and coordinated service pathways across Alberta. The Director leads development and implementation of frameworks, policies, operational plans, and performance measures to advance integrated service delivery and support organizational priorities. The Director collaborates with stakeholders to strengthen integration across healthcare, housing, social services, community organizations, Indigenous services, mental health, addictions, and other partner sectors, providing leadership for community integration initiatives, coordinated navigation pathways, outreach models, referral processes, and system planning activities to improve access to services and support seamless transitions for Albertans. The Director establishes and maintains strategic partnerships, governance structures, and accountability mechanisms to support collaborative decision-making and sustainable service delivery. Through stakeholder engagement, change leadership, quality improvement, and evidence-informed practice, the Director identifies opportunities to strengthen community capacity, reduce duplication, and improve service coordination and client outcomes. The Director is responsible for service delivery, performance, and resource management. Continuous monitoring of partnership effectiveness and integration outcomes, risk management, and continuous improvement grounded in data and evaluation methodologies are key components of this role.

A Master's degree in public health, healthcare management, business administration, or a related health discipline. A minimum of seven (7) years of progressive leadership experience within healthcare, social services, community services, or integrated service delivery environments is required. Demonstrated experience developing and managing strategic partnerships across multiple organizations and sectors is required. Experience leading community integration, navigation, outreach, or social determinants of health initiatives is required. Proven success implementing large-scale change and system transformation initiatives is required.

Strong record of achievement as a leader with experience developing strategic and operational plans, governance structures, and partnership frameworks. Demonstrated ability to think strategically and apply systems-thinking approaches to complex organizational and community challenges. Exceptional relationship-building, negotiation, stakeholder engagement, and facilitation skills. Proven ability to influence and lead within complex, matrixed environments where success depends on collaboration and shared accountability. Experience leading change management initiatives and implementing innovative service delivery models. Strong knowledge of Alberta's health, housing, community, and social services landscape. Exceptional written, verbal, and executive communication skills. Demonstrated commitment to person-centred care, equity, inclusion, ethical leadership, and professional integrity. Experience using performance measures, analytics, evaluation methodologies, and evidence-informed practices to drive decision-making and continuous improvement is essential.

Master of Public Health, professional registration, or certification in community development, project management, change management, or systems leadership is an asset. Experience in continuing care, community health, social services, Indigenous partnerships, or coordinated access models is preferred.