PLC Site Director

The Site Director (SD) role at the Peter Lougheed Centre (PLC), is an exciting role that provides a senior leadership opportunity to lead high quality, dynamic and innovative patient care at the PLC. The incumbent will work closely to facilitate a smooth delivery of health services within the site and across the continuum. As a member of the site senior leadership team, the Site Director will work closely with the Senior Operating Officer (SOO), Facility Medical Director (FMD) and the executive team in leading transformational and innovative change, ensuring alignment of strategic planning to deliver a quality, accessible and integrated health system for your areas of responsibility, the PLC site and beyond. This role also holds responsibilities for shared operational oversight of the Calgary Integrated Operations Centre (IOC). In partnership with EMS, this position helps ensure real time system flow through a coordinated facility enhancing emergency medical services (EMS) resource destination management across the region. Its core function is to direct ambulances and related EMS resources to the most appropriate care facilities, with a focus on ensuring timely patient access to care, improving system flow, and maximizing the effective use of health system capacity.

Reporting to the Senior Operating Officer(SOO), the SD is responsible and accountable for leading several multidisciplinary operational teams, such as the Calgary IOC, the Regularized Relief Float Pool, Site Flow Coordination consisting of Site Managers and Bed placement. The SD provides direct support and expert counsel to the SOO and FMD, and senior leadership team on all aspects of hospital management and clinical areas of responsibility. They are responsible for providing advice, options, recommendations and perspectives on a range of topics, often summarizing content information from relevant sources. The SD position assists with the administration, coordination and management of short- and long-term planning for the PLC. They maintain strong working relationships with key internal and external stakeholders, providing leadership in resource planning and allocation, operational objectives, and site strategic plan and priorities. They are primary point of contact for system-wide capital infrastructure initiatives. They are responsible for the effective administration, coordination and management of information regarding issues and correspondence as required. The issues encompass the PLC, the Calgary Zone and province but can also include external parties, staff, patients, families, and the public, for site-specific care delivery processes and concerns. The SD position is responsible for leading site wide committees requiring a senior PLC admin presence, they will also represent the site at Calgary Zone and provincial committees and initiatives as required. The SD provides a communication link to multiple corporate support areas - business advisory services, legal services, retail food services, patient relations, capital management, Calgary Health Foundations, Volunteer Resources, etc. The liaison aspect is an important function in supporting the SOO.

The successful candidate possesses a minimum of a university degree in health services; A minimum of five (5) years’ successful progressive experience in an operational leadership role in a health care organization of significant size, complexity, and diversity is required.

Proven leadership experience with a strong reputation as a caring, strategic, and results-oriented decision-maker who is passionate about making a meaningful impact. A can-do attitude with the ability to lead others toward a shared vision and consistently deliver on commitments and outcomes. Demonstrated success in building and leading high-performing teams while fostering a culture of engagement, collaboration, inclusion, and compassion, with a consistent focus on patient- and family-centered care. Demonstrated ability to make timely, effective, and informed decisions within a collaborative environment. Experience leading transformative change by inspiring innovation and guiding teams through complex and diverse challenges in service delivery. Exceptional relationship-building skills with a track record of developing effective partnerships across the continuum of care-including internal teams, foundations, academic institutions, public agencies, and other external stakeholders. Commitment to continuous quality improvement and learning, with expertise in human and fiscal resource management. A history of successful leadership aligned with the LEADS in a Caring Environment framework. Strong written communication skills, with the ability to synthesize and integrate clinical service planning with strategic, financial, and legal considerations. Knowledge of the PLC site and the community we serve. Preferred Qualifications:

Graduate level education in a Health Discipline or Health Leadership/Administration preferably holding a Health Discipline Licensure.