Department Manager - Academic Department of Family Medicine

If you’re an engaged leader who is excited by the opportunity to oversee an academic department with a dedicated team of staff, faculty and physicians, who support the Clinical, Research, Education, Finance, Informatics, and Quality Improvement staff and initiatives across the department as well as the operational guidance for the care of over 23 thousand paneled patients at the three Calgary academic teaching centres, then this is the role for you. Reporting to the Primary Care Alberta (PCA) Director, Primary Care and Chronic Disease Management and working closely with the University of Calgary (UoC) Academic Department Head, department of Family Medicine, the Department Manager (DM) is a crucial position for the design, implementation, and management of efficient and effective systems and structures within the academic department, ensuring all operations align with the mission of advancing family medicine for healthier communities. A significant aspect of this role involves leading the collaborative processes with physicians, researchers, allied health professionals, staff, and learners on strategic planning, business development, and performance measurement for Primary Care Alberta (PCA), the University of Calgary, and Alberta Health. The DM also spearheads multi-stakeholder projects, manages data and budget projections, and oversees policy administration, providing essential briefings and reports to leadership and committees.

Key accountabilities for the DM include comprehensive financial management, encompassing operating budgets, specific departmental accounts, and grants. The role also involves developing and implementing administrative policies, regulations, practices, and protocols to ensure responsive and effective support services for the clinical, research and scholarly activities, education (family medicine faculty development, undergrad and postgrad programs), physicians and faculty and administrative areas of the department. This support includes the operations of the three Calgary academic teaching centers. The DM's efforts are integral to the operational execution of strategic plans, driving the Department's success and ensuring its resources are optimally utilized. The Department Manager's success is measured by key outcomes, including: Operational Efficacy and Policy Consistency: Ensuring all operations are effective and policies are applied fairly and consistently. Seamless Recruitment and Retention: Facilitating the smooth integration of staff, physicians and faculty into the department. Timely and Comprehensive Reporting: Delivering accurate statistical and financial reports that support leadership decision making. Effective Resource Management: Efficiently managing human and financial resources and ensuring equitable allocation. Strategic Plan Completion: Successfully executing the departmental strategic plan within budget and resource constraints.

A bachelor’s degree in business or Hospital Administration in combination with relevant work experience, or an equivalent combination of education and relevant work experience. Applicable course work in management or a business-related discipline. 8-10 years relevant experience. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

Management experience in a Primary Care setting. Well-developed skills in strategic planning, problem-solving and critical thinking. Project Management Profession (PMP) certification. Excellent written, oral presentation and interpersonal skills. Solid leadership and conflict management skills. Extensive knowledge of complex health care environments, the University of Calgary, and the Alberta Government. Advanced skill with business applications such as MS365, Oracle, an e-People. Experience in a unionized environment. Understanding and ability to apply pertinent legislation: e.g. Health Information Act, Provincial Health Agencies Act, Access to Information Act, Protection of Privacy Act etc.

As Required.